Second, the term "port number transfer service" as mentioned in these Provisions refers to the service in which cellular mobile communication users (excluding Internet of Things users) change their contracted basic telecommunication service operators, while the user number remains unchanged in the same local network.
Three. The Ministry of Industry and Information Technology and the communications administrations of all provinces, autonomous regions and municipalities directly under the Central Government (hereinafter referred to as the telecommunications regulatory agencies) shall supervise and manage the port number transfer business according to law.
Four, users can apply to the telecommunications business operators in accordance with the provisions, for port number transfer.
Five, telecom operators should provide users with convenient port number transfer services, clear service conditions and processes and open to the public.
Six, the telecom business operators should take the port number transfer users as new users of this network, strictly implement the relevant provisions of the real name registration of telephone users, and ensure that the port number transfer users enjoy the same rights under the same conditions.
Seven, telecom operators should clearly inform users of the risks and losses that may be faced in handling the port number transfer service through appropriate means, and obtain the user's confirmation.
Eight, comprehensively promoting the port number transfer is an important measure to practice the people-centered development thought. Telecom operators should take the realization, maintenance and development of the fundamental interests of the overwhelming majority of users as the starting point and the end result, combine serving the masses with meeting the needs, and earnestly do a good job in the implementation and guarantee of relevant policies. Telecom business operators shall abide by relevant laws and regulations and maintain a healthy and orderly market environment; We should cooperate with each other to ensure the normal handling of the user's port number transfer service and the quality of communication service after port number transfer.
Nine, telecom operators in the process of providing port number transfer services, shall not have the following acts:
(1) Refusing, preventing or delaying the provision of port number transfer services to users without justifiable reasons;
(two) after the user applies for port number transfer, it interferes with the user's free choice;
(3) expanding the scope of online term agreement without authorization, default the validity period of the agreement and the term of marketing activities without online term limit to the online agreed term, and restrict users from transferring numbers to the network;
(four) take technical means such as interception and restriction to affect the communication service quality of users with number transfer;
(five) in the publicity of port number portability services and related tariff plans, comparative publicity, mentioning the names of other telecom operators (including abbreviations and logos) and tariff plans; Fabricating and spreading false or misleading information about port number transfer, concealing or diluting restrictions, exaggerating the impact of preferential items or port number transfer, deceiving and misleading users, and slandering other telecom operators;
(six) to formulate special tariff plans and marketing plans for users with port number transfer;
(7) Obstructing or undermining the normal development of port number transfer services of other telecom operators by means of malicious valet handling port number transfer and malicious valet complaints;
(8) The user continues to occupy the incoming number after logging out of the network;
(9) Other violations.
Ten, the telecommunications business operators shall, in accordance with the provisions of the port number transfer service rules and timely announced to the public, and reported to the Ministry of industry and information technology.
Eleven, telecom operators should be in accordance with the requirements of relevant national laws and regulations and policy standards, do a good job in network and information security.
Twelve, users should cooperate with telecom operators to carry out identity information consistency verification and other related work according to law.
Thirteen, the telecommunications regulatory agencies to supervise and inspect the number portability services of telecommunications operators.
Fourteen, in violation of the provisions of this regulation, the telecommunications regulatory agencies shall be dealt with according to the relevant provisions of the "Regulations" of People's Republic of China (PRC) Telecom.
Fifteen, the provisions shall come into force as of 20 19 12 1 day. Measures for the administration of mobile phone user number portability test
Legal basis:
Provisions on the management of port number transfer business II. The term "number portability" as mentioned in these Provisions refers to the business in which cellular mobile communication users (excluding Internet of Things users) change their contracted basic telecommunication service operators, while the user number remains unchanged in the same local network.
Three. The Ministry of Industry and Information Technology and the communications administrations of all provinces, autonomous regions and municipalities directly under the Central Government (hereinafter referred to as the telecommunications regulatory agencies) shall supervise and manage the port number transfer business according to law.
Four, users can apply to the telecommunications business operators in accordance with the provisions, for port number transfer.
Five, telecom operators should provide users with convenient port number transfer services, clear service conditions and processes and open to the public.