HP laptop installation catalyst cannot be installed! Prompt AMD Catalyst cannot download because the hardware or software on your computer is incompatible.

Hello, thank you for choosing HP products.

According to your description, I suggest you refer to the following information:

1. The graphics card switching mode of your machine is a program switching mode (it cannot be switched as a whole) and cannot be changed.

Note: If you need to switch the graphics card, you can right-click on the desktop-select "Configure Interchangeable Graphics Card" and then click Browse in the pop-up interface to select the program to switch, and then click "Power Saving" or "High Performance" (the high performance mode is to use a discrete graphics card; Power saving mode is to use integrated graphics card).

2. Your graphics card problem is related to the driver. It is recommended that you install and use the official driver:

G4-2047tx Graphics Driver

Win7(64-bit):/Chat and consult an online engineer to help you solve the problem further. More product information is available in www.hp.com.cn/800..