The telephone banking of Zhejiang Rural Credit Cooperatives can provide the following service functions: providing account balance inquiry, account details inquiry and current account details fax; Provide the transfer function between my contracted accounts specified in the application for telephone banking related services; Provide loss reporting service for current passbook, debit card, credit card and time deposit certificate; Provide service functions such as the balance inquiry of securities account of contracted customers, the balance inquiry of bank account, the transfer of bank funds into securities account, the transfer of securities funds into bank account, and the detailed inquiry of transfer history; Provide credit card bookkeeping and integral inquiry, credit limit adjustment, card activation, card cancellation, account cancellation application, repayment method maintenance and other functions; Provide interest rate inquiry, RMB quotation inquiry and other functions; Provide business consultation, information inquiry, complaint and suggestion acceptance, and assist customers to complete related business transaction processing and other services.
Customers who open debit card, credit card, current passbook and other accounts in Zhejiang Rural Credit Cooperatives can open telephone banking in Zhejiang Rural Credit Cooperatives. Customers with current passbook and debit card accounts of Zhejiang Rural Credit Cooperatives can dial 96596 (Zhejiang area code 057 1) or 4008896596 to open non-contracted telephone banking service through self-service voice or manual service; If you want to enjoy more comprehensive telephone banking functions, you can bring your valid ID card, current passbook and bank card that needs to be signed to the bank outlets, fill out the application form for telephone banking related services, and open telephone banking services; Credit card customers of Zhejiang Rural Credit Cooperatives can dial 96596 (Zhejiang area code 057 1) or 4008896596 through self-service voice or manual service to open credit card telephone banking service (not signed).