Vehicles in Weilai and Tucki suffered a large area of disconnection, and smart models were no longer smart after disconnection.

10 June 16, the owners of weilai automobile and Xpeng Motors reported a large number of disconnected networks, and the internal vehicles showed signals but could not connect to the network normally. During the period of disconnection, the vehicle can run normally and the on-board system can run normally, but online music, navigation displaying road information in real time, and on-board intelligent voice system cannot be used normally.

Weilai Auto's official "Service Peter Pan" issued relevant announcements on Weilai APP, which initially found out that it was a network problem of the operator, resulting in the remote control of the vehicle APP not being used normally. At present, we are communicating with operators to investigate related issues. ?

Xpeng Auto official "Pengyou Big Butler" also announced the notice of vehicle disconnection on Xiao Peng Auto APP. The preliminary investigation shows that the operator's network parameters are abnormal, which may lead to the abnormal situation that vehicles can't access the Internet and APP can't control it remotely. At present, operators are being urged to speed up network repair.

It is understood that both Weilai and Xpeng cars use China Mobile Internet of Things cards. Except for problems with vehicles in the main engine factory, some charging stations using the same network technology services can't be used normally, and now they are working with China Mobile to step up investigation and handling. ?

For today's smart cars, the network has become an indispensable configuration. Today's large-scale network disconnection has caused many car owners to be unable to use related network functions normally, but it does not affect the normal driving of vehicles. ?

This article comes from car home, the author of the car manufacturer, and does not represent car home's position.