1. First, we open the browser, enter "Alibaba" in the search box, and click to enter official website in the search results.
2. After entering Alibaba official website, we searched the search box for the products we wanted. Here, take a dress as an example.
3. In the list of goods, we click on the goods we like and click Enter.
4. In the product details, we click on the seller's shop at the top left of the page.
5. After entering the seller's store, we click "Buyer's Customer Service" in the "Customer Service Center" and click Enter.
6. After entering the buyer's customer service, you can enter your own questions and consult the customer service.