1, the safety rights of customers. The customer's right to safety is mainly reflected in the investigation process of Sunshine Credit.
2. Customer's privacy. In Sunshine Credit, after obtaining customer information, financial institutions publicize credit results through internal analysis and calculation of financial institutions. If this process is not stopped, it is easy to cause some information that customers don't want to be known to the public to be made public, known by others or used by criminals.
3. The customer's right to know. Financial consumers have the right to know the real situation of their purchase, use of products or acceptance of services when purchasing sunshine credit products or accepting sunshine credit services.
4. Customer choice. As we all know, financial innovation is changing with each passing day, especially with the intensification of competition in the same industry and the downward economic situation. Rural commercial banks in the position of local small and medium-sized banks are striving to strengthen product innovation and service innovation. However, in the process of promoting sunshine credit, account managers will inevitably strengthen marketing according to their personal performance, thus introducing a series of complex credit products to customers.
5. Customers' fair trade rights. The fair trading right of customers involves the fairness of interest rate pricing, guarantee method, credit line, identity treatment, service quality and so on.