Telecom broadband is grandpa's name. Grandpa passed away. What should I do to upgrade my broadband?

If your grandfather has passed away and the broadband account is registered in his name, you can contact the telecom company to find out how to transfer the broadband account to the names of other people in your family.

You can prepare the following documents and materials:

1. Original and photocopy of your grandfather's death certificate.

2. Certificate of house ownership (such as real estate license or house lease contract).

3. The original and photocopy of my ID card.

4. Taxes or other expenses required for the transfer.

Then, you can go to the telecom business hall, consult the staff about the transfer procedures, and submit relevant documents and fees. Once the transfer is completed, you can upgrade your broadband service in your own name.