How to reply to the owner's complaint that the parking fee is expensive?

Dear master:

First of all, I would like to express my sincere thanks for your concern and feedback on our parking service. We know that your complaint is for us to better understand and improve our service, and we are deeply honored and encouraged.

We listened carefully to your complaint about our parking fee and conducted in-depth investigation and analysis. We understand your doubts and dissatisfaction. Our parking lot is charged according to the market price, and the charging standard is indeed formulated according to the price and market demand of the surrounding parking lots. However, we also realize that this does not mean that our price is reasonable or the best.

In order to solve this problem, we have begun to re-evaluate the parking fee, hoping to find a way to meet the market demand and reduce the fee as much as possible while maintaining the service quality. We promise to optimize our parking service and meet the needs of car owners in a more efficient, convenient and humanized way.

At the same time, we also hope to find the best way to solve this problem with you. If you have any suggestions or ideas about parking fees, we are very willing to listen. We believe that only by cooperating with the owners can we achieve real progress and success.

Finally, I want to express our sincere apologies to you again. We deeply feel the inconvenience, and we very much hope and believe that we can find the best way to solve the problem together. If you have any other questions or need further help, please feel free to contact us and we will do our best to help you.

Thank you again for your understanding and support.

Best wishes to Shang Qi,

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