* Key Passenger Service: Lanzhou West Railway Station gives full play to the service brands such as "008 Family Service" and "Tian Fei New Road", and provides priority services such as ticket purchase, priority waiting, priority ticket checking and priority boarding for key passengers in need.
* Environmental sanitation and catering services: the environmental sanitation in the station is kept clean and tidy, and convenient service facilities such as boiled water supply, free charging equipment and wheelchairs are provided. At the same time, the station is also equipped with heatstroke prevention and cooling supplies to provide convenience for passengers in need.
* Ticket service: Lanzhou West Railway Station includes all high-speed rail services, such as ticket window and self-service ticket vending machine, which is convenient for passengers to purchase tickets.
The above services may change, please consult the station staff for the latest information.