2. Good customer service awareness, affinity and proactive working attitude.
3. Be familiar with the operating skills of office software such as Word and Excel.
4. Have a strong sense of responsibility and psychological pressure.
5. Have a certain English foundation.
The rapid development of China's call center industry has encountered unprecedented demand for call center operation and management and talent bottleneck. Many call centers need experts to help them establish professional operation centers and first-class service levels. Customer service representatives can become call center management consultants through hard work.