1. After we insured, the insurance company may have collected the premium first, but some of our basic information was not entered in time, which made it impossible for us to find the policy information, usually in a day or two. However, this situation is relatively rare, so you can call customer service for consultation.
2. Incorrect information: If we don't have correct real-name authentication, such as mobile phone number binding and ID card verification, the policy hasn't come out yet. This kind of situation is even rarer. If there is any information error, it is best to contact the insurance company immediately to modify it.