Legal Basis: Implementation Measures of the People's Bank of China for the Protection of Financial Consumers' Rights and Interests Chapter I General Provisions Article 1 In order to protect the legitimate rights and interests of financial consumers, regulate the provision of financial products and services by financial institutions, maintain a fair and just market environment and promote the healthy and stable operation of financial markets, According to the Law of the People's Republic of China on the People's Bank of China, the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, the Law of People's Republic of China (PRC) Commercial Bank, the Law of the People's Republic of China on Cyber Security and the Guiding Opinions of the General Office of the State Council on Strengthening the Protection of Financial Consumers' Rights and Interests (Guo Ban Fa [20 15] 880.