1. Establish trust: at the first contact, show your identity and purpose to the patient and establish a trust relationship. This helps patients to be more willing to share their problems and feelings.
2. Listen patiently: don't interrupt the patient, give the patient enough time and space to express his problems and feelings. Sometimes, just listen patiently and let patients feel respect and understanding.
3. Pay attention to nonverbal information: In addition to the language itself, pay attention to the patient's nonverbal information, such as tone, expression, posture, etc. This information can provide more comprehensive information about the disease.
4. Active guidance: In the process of listening, you can actively guide patients to tell more about their illness and feelings. This helps to understand the needs and problems of patients more comprehensively.
5. Timely feedback: After listening, give timely feedback to patients to let them know that you understand their illness and feelings and are willing to provide help and support.
Five common types of psychological counselors:
1, Clinical Psychologist: This kind of psychological counselors mainly study psychological and behavioral problems and how they affect individuals and society. Through psychological principles and skills, they help people solve various psychological problems, such as anxiety, depression and stress.
2. Counseling psychologists: Counseling psychologists focus on providing people with direct psychological counseling. They help people to deal with various emotional and behavioral problems, such as interpersonal relationships, career development, mental health and so on.
3. Psychological counselors: Psychological counselors mainly provide psychological counseling services for enterprises, organizations or institutions. They help these institutions to solve the psychological problems encountered by employees at work, such as work stress and job burnout.
4. Educational psychologists: Educational psychologists focus on providing psychological counseling services for schools and education systems. They study students' learning and development and how to help them overcome their learning difficulties and adapt to the school environment.
5. Social and behavioral scientists: These consultants study social and behavioral problems and how to solve them through psychological principles and techniques. They usually work in social service agencies, community organizations or non-profit organizations.