Neijiang's "12345 platform" service center will be composed of the original "12345 citizen hotline", "12365438 digital urban management hotline", "96 198 urban and rural environment comprehensive management hotline" and "12333. The municipal "12345 platform" service center is responsible for the daily management, operation and guarantee of the specific services and convenience services of "12345 platform".
Neijiang will further integrate the existing service hotlines of all departments (units) in the city through direct connection, parallel connection and contract management, and establish and improve the "12345 platform" to accept non-urgent needs such as consultation, complaints, help, opinions and suggestions within the functions of governments at all levels in the city.
Extended data
Responsibilities of the platform 12345:
1, publicize the principles and policies of the party and the government, reflect social conditions and public opinion, and assist leaders in dealing with social hot and difficult issues. ?
2, responsible for accepting the masses' criticisms, opinions, suggestions and demands on government work, reflecting important social problems and major emergencies. ?
3, responsible for accepting, coordinating and solving the difficulties and problems encountered by the masses in daily life. ?
4, the city's counties (autonomous counties, cities) people's government, municipal government departments and public service units and other public telephone work inspection, supervision and guidance. ?
5, responsible for the construction and development of the mayor's public telephone network. ?
6, responsible for the mayor's mailbox work and letters from the masses.
Neijiang Municipal People's Government Neijiang will integrate and build "12345 government public service platform".