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I. Job description
1. Job Description: Mainly accepting self-service transactions, account loss reporting, online banking, mobile banking, SMS banking, WeChat banking, debit cards, credit cards and other consulting services. Provide telephone banking services such as 7*24-hour business consultation, account inquiry, complaints and suggestions for customers of rural credit cooperatives in the province.
2. Working hours:
(1) working hours system: 7×24 hours comprehensive working hours system (shift), 8:30- 17:00 in the day shift and 0/7: 00-8: 30 in the night shift;
(2) Rest: 2 days a week, but Saturday and Sunday are not guaranteed;
(3) Working hours: work about 40 hours a week, at least 1 night shift every week, and take turns on duty on holidays.
3. Work place: No.5755, Ziyou Road, Changchun City (North Gate of China-Japan Friendship Hospital).
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Second, the recruitment conditions
1. Be law-abiding, honest and trustworthy, have good personal qualities and professional ethics, be proficient in business and have no bad records.
2. Standard and fluent Mandarin, clear sound quality, certain writing ability, skilled use of computer and office software, and Chinese input of not less than 60 words/minute.
3. Those who are under 25 years old, born after 1990 1, and have banking experience or relevant customer service experience may be relaxed to 30 years old.
4. Full-time college degree or above, 20 15 fresh graduates and previous graduates, majoring in economics, finance, management, foreign languages, law, computer, e-commerce, etc.
5. Good adaptability; Proactive, patient, enthusiastic, self-disciplined, with certain communication skills and good mentality, strong anti-frustration ability, able to resolve customers' bad emotions; Strong sense of service, certain learning ability and stable psychological quality.
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Third, the nature of work.
The training period is 2-3 months and the probation period is 6 months (including the training period). After passing the probation period, we will sign a dispatch contract for two years. After passing the examination, we will have the opportunity to transfer to the contract staff of the customer service center in proportion.
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Fourth, the remuneration package.
1. Salary: during the training period, the salary is 2,000 yuan (including tax), and after the training, it will be paid according to the performance salary, and the salary is more than 2,500 yuan.
2. Types of insurance: medical insurance, endowment insurance, industrial injury insurance, unemployment insurance and maternity insurance. Contract workers have housing provident fund.
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Verb (abbreviation of verb) registration time and method
Interested parties can send their resumes by email before 20 15, 15 10, including scanned copies of graduation certificates and degree certificates (school certificates issued by recent graduates in 20 15). Those who meet the requirements after screening will be informed of the written test and interview, and the submitted resume will not be returned.
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Contact information of intransitive verbs
Contact: Yang Cong
Tel: 043 1-89567094
E-mail :96888@jlnls.com.
Attachment: Jilin Rural Credit Cooperative Customer Service Center Job Application Form
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