originally
Like ordinary letters, the title is capitalized, which is the respectful name of the inquirer. Add a colon after the title.
main body
It is completed in three steps: answer the questions in the inquiry letter and answer any questions; Welcome the other party to order as soon as possible in a warm tone; It can provide some information beyond the requirements of the other party, which not only reflects the enthusiasm and thoughtfulness of service, but also plays a certain role in promoting sales.
finally
Like ordinary letters, they are signed and dated. The signature shall indicate the name of the respondent, and the date shall be the reply time, which shall be subject to the year, month and day.
Model essay 1
Reply of the Ministry of Geology and Mineral Resources on Geothermal Resources Management
(No.184)
People's Government of xx City, Shandong Province:
Comrade Wang Zeqing, the person in charge of Tangtou underground hot water station in xx City, wrote to reflect the problems existing in geothermal management, and our department now gives the following reply.
Geothermal resources belong to mineral resources and energy minerals. Geothermal energy is the heat in rocks (solid phase) and fluids (liquid phase and gas phase) in the earth's crust that can be reasonably developed by human economy. The water in geothermal water is only the medium and carrier for transferring geothermal energy, and only 20% of geothermal energy can be taken out. Therefore, geothermal water should belong to mineral resources. This conclusion was affirmed by experts and representatives of most departments at the expert demonstration meeting jointly held by the State Council Legal Affairs Bureau and the Ministry of Geology and Mineral Resources on August xxx.
The high value of underground hot water in xx pond head lies in its temperature and beneficial elements, which is the key to distinguish it from ordinary groundwater. As a valuable mineral resource, underground hot water should be rationally developed, utilized and protected according to the Mineral Resources Law to maximize its economic benefits.
To sum up, the exploitation of underground hot water must be brought into the legal track of the Mineral Resources Law. I hope that the xx Municipal People's Government will solve the problem of underground hot water management stations in other places as soon as possible.
Fan Wen 2
Xxxx trading company:
Thank you for your inquiry letter of August 13. We are pleased to offer you quotations for leather shoes and leather bags.
In the previous letter, we made it clear that we could deliver the goods from the warehouse immediately. As for other varieties, the delivery date we mentioned is only a rough estimate, but it will not exceed the above date by one month.
All the varieties we quoted are made of high-quality leather with diverse designs and rich colors, which can meet the requirements of high-end fashion trade like yours.
We look forward to receiving your order and sending you a catalogue. You may be interested in our other products. They include leather gloves and handbags. The catalogue will give you basic information about our products, but it is impossible to answer all your questions one by one. If you write to ask in detail again, we will be happy to answer them.
Xxxx leather products marketing department
20 ××××× Year××× Month× Day
note:
We know that the reply (quotation letter) is written in response to the inquiry letter, so the reply must be targeted and not irrelevant.
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This quotation letter is not only targeted, but also well worded.
Because it is a reply, the tone is more humble than the inquiry letter. The use of words such as "very happy" and "willing" not only shows a good service attitude to the other party, but also shows due respect to the other party.
In addition, while answering questions, the writer also left room for it. For example, "the delivery date we mentioned is only a rough estimate, but it will not exceed the said date by one month." Not only answered each other, but also didn't say the words to death; It not only shows your sincerity, but also leaves room for manoeuvre for yourself.
Finally, after answering the other party's questions, the writer skillfully introduced other products to the other party, thus increasing the capacity of the letter. ;