2. Electronic surveyor and electronic claim adjuster services. The service content is the same as promised by electronic surveyors and electronic claim adjusters.
3. Recommend 4S shop maintenance service. After the accident, e-commerce and online sales customers can enjoy the recommended 4S shop maintenance service. PICC P&C Company provides customers with appropriate maintenance plans, and provides re-inspection of vehicles after maintenance according to customers' needs to help customers supervise the maintenance quality.
4. Fast claims service. For the insurance accidents that do not involve personal injury, material damage and vehicle loss within 65,438+00,000 yuan, the surveyors of PICC P&C Company will provide customers with an express claim service envelope according to their wishes to guide them to handle the following matters; After the customer's claim data is prepared, PICC P&C Company will arrange personnel to collect it at home, and all the door-to-door expenses will be borne by PICC P&C Company. Customers don't have to take the time to submit claims information to the insurance company in person, which saves the trouble of going to the insurance company.
5. In case of less than 1 10,000 yuan, the payment shall be made within1hour. In the case of vehicle loss compensation that does not involve personal injury or material loss, the loss amount is below 65,438+00,000 yuan (inclusive), and the customer submits complete claim documents. PICC P&C Company will complete the document collection, adjustment and compensation verification within 65,438+0 hours, inform the customer of the compensation amount and notify the finance department to pay.
6. Worry-free service for personal injury cases. (1) Telephone navigation service for full consultation of personal injury cases: For cases involving personal injury, PICC P&C Company will provide full telephone consultation service, provide the insured with process consultation and professional case handling guidance services, and actively assist the insured in handling accidents. (2) Quick handling service for minor personal injury cases: the insurance vehicle insured by the customer (with compulsory insurance) causes third party injury in road traffic accidents, and the responsibility is clear. After one-time outpatient treatment, PICC P&C company's claims personnel will assist customers to deal with personal injury cases quickly on the spot, saving the distress of repeated consultations with the victims.
7. Ten thousand outlets, popularization. After the customer is out of danger in a different place, PICC P&C Company operates through the service network of "out of danger in a different place, on-site claim settlement" to provide customers with faster and more convenient services of "survey, damage determination and claim settlement", so that customers can enjoy convenient, efficient and unified claim settlement services from reporting to receiving claims no matter where they are.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.