What are the aspects of business etiquette? Business etiquette in the workplace is the winning ticket in shopping malls, such as battlefield business districts. Details determine success or failure. Those merchants who strategize can always use the details of business etiquette to achieve success at the critical moment of business success or failure. So what are the aspects of business etiquette?
What are the aspects of business etiquette? 1 The main points of business etiquette are: solemn and conservative, generous and decent, neither supercilious nor supercilious. Speaking etiquette When you speak, you must look into each other's eyes. When listening, you must show sincere listening to show respect. Speak fast, always fast, and choose the right words.
Behavior etiquette handshake etiquette, men shake hands slightly to express happiness or gratitude, if you need a deeper expression, you can hold each other's hands with both hands. To shake hands with a lady, you need her permission.
Introduce etiquette, first introduce young people to old people, then introduce subordinates to superiors, and then introduce ladies to men. Table manners When eating, use chopsticks. Don't talk loudly at will, lest you spit everywhere. Don't make noise when chewing. Handle the tableware carefully.
Cover your teeth with your hands. Ride etiquette The boss or important person should always sit in the right rear position, followed by the co-pilot and finally the left rear position. When the guests get on the bus, remember to put their hands on the frame to avoid missing the bus.
Nodding one's head indicates agreement or disagreement. In fact, there are many etiquette details in business activities that people should pay attention to. Paying attention to these aspects will leave a good impression. I often see a little nod, which conveys two different meanings. It depends on the atmosphere of the conversation at that time.
If the negotiation goes well, you think it's right to nod. If the atmosphere of the conversation is not very good, or there is some controversy, nodding indicates that the atmosphere is tense. Be careful not to do this action at will, and be sure to keep eye contact, which shows that you are listening carefully.
Don't use too many gestures. Some people have too many gestures when they speak, which is actually not good and will leave a bad impression on others. When a person speaks, using gestures can make him think more clearly, but gestures can't be done at will, so be sure to keep the tone of your hands consistent.
If it's time to get to the point, it's natural to reach out and point, but many times this gesture will make people feel very stressed and oppressive, so try to avoid using this gesture. Some people like to imitate others, that is, they will imitate President Obama's gestures, and their thumbs and forefingers will be pinched together to emphasize certain words, but they will not give people a hostile feeling.
Opening your arms is a sign of opening your heart. Some people like to open their arms in their daily life. Such an open attitude can also relax yourself and convey your calm thinking. If your arms and legs are crossed, this posture may make you feel comfortable, but your interviewee doesn't think so.
The other person may interpret it as a signal that you don't want to say anything to them. If you want to prove that you are open-minded, you should pay attention to the distance between your hands. Mastering certain business etiquette can effectively promote social communication and improve interpersonal relationships. Thereby helping to realize self-worth.
What are the aspects of business etiquette? 2 1. service etiquette: service etiquette is an essential quality and basic condition for personnel in various service industries. Out of respect and friendship for guests, we should pay attention to the norms of appearance, appearance, manners, language and operation in service. Emotional service requires the waiter to provide active and thoughtful service to the guests with heartfelt enthusiasm, thus showing the waiter's good manners and literacy.
2. Business etiquette: Business etiquette is a code of conduct that reflects mutual respect in business activities. The core of business etiquette is the code of conduct, which is used to restrain all aspects of our daily business activities. The core function of business etiquette is to show mutual respect between people.
In this way, it is more important for us to learn business etiquette. We can simply sum up business etiquette, which is a general requirement for people's gfd and etiquette in business activities.
3. Social etiquette: Social etiquette refers to people's basic qualities and communication skills in the process of interpersonal communication. Socialization plays an increasingly important role in interpersonal communication in today's society.
Through socializing, people can communicate with each other, build deep friendship and get support and help. Through socialization, people can exchange information and enjoy resources, which is of great benefit to their career success.
What are the aspects of business etiquette 3 1, instrument
Pay attention to the cleanliness of instruments and clothes, and wash your face, hands and clothes. A man's hair and beard should not be too long, but should be trimmed neatly. Nails should be trimmed frequently, generally only at the fingertips, leaving no dirt, keeping your hands clean, and wearing gloves when there are diseases or scars on your hands.
Clothes should be neat and straight, without wrinkles, buttons should be neat, and pants buttons should not be arranged outdoors or in public places. Shirts are generally white-collar, and the sleeves and hem are not exposed outside the coat, but in the pants. Dress according to communication places or communication needs. Dress, tie or bow tie should be tied properly, and clean handkerchiefs and combs should be prepared. Leather shoes need polishing.
Don't pick your teeth, nose, ears, nails and itching in front of people. Don't yawn, stretch, sneeze, wipe your nose or cough in front of people. Cover your nose and mouth with a handkerchief and napkin when sneezing, and turn your face to one side to avoid making a loud noise.
2. Behavior
Generous and decent, kind and dignified, full of energy and decent behavior. Standing, sitting and walking must conform to the routine, and any rude or impolite words and deeds will be regarded as disrespect.
3. Phonetic intonation
Speak politely and pay attention to your identity. When you talk, you look very kind and smile. It is impolite to talk to people casually. If it is a chance encounter, we should talk after someone introduces us.
4. Observe public order.
Observe public order, do not disturb or influence others, and respect others. Do not arbitrarily blame others or cause trouble or inconvenience to others. It is considered uncultured to comment and accuse others. Keep quiet in public places such as libraries, museums, hospitals and churches. Keep quiet on grand occasions, such as holding ceremonies, listening to speeches and watching performances.
Step 5 be punctual
This is an extremely important etiquette in international communication. Participate in various activities and arrive on time. Arriving too early will embarrass the host, because the preparatory work has not been completed; If you are late, it is impolite to keep the host and other guests waiting for too long. Apologize to the host and other guests for being late for some reason.
If you can't be invited to the appointment for some reason, you should inform the host politely as soon as possible and apologize in an appropriate way. You can't stand up, you can't work overtime. It is very impolite to work overtime standing up. You must not forget your promise to others' affairs, but must speak "credit" and do it on time.
Step 6 abide by the agreement
At present, in international communication activities, people will respect each other, that is, attention, respect and friendliness to the communication objects will be the core of foreign etiquette. In all foreign-related exchanges, we must strictly abide by all our commitments, and we must keep our promises.
7. Polite expressions
Polite language is the expression of etiquette, which can convey love and etiquette and make the speaker more respected. "Hello, please, thank you, sorry, goodbye" should be used frequently in international communication:
Please. You should say "please" to almost anything that needs to trouble others.
Thank you. As long as someone else does something for you, you should say "thank you", including family members or close friends.
I'm sorry. Anyone who accidentally hinders or interferes with others should say "I'm sorry".
Good-bye. "Goodbye" is not only a polite expression for colleagues, friends and family to say goodbye to each other, but also a polite expression for strangers to say goodbye to each other after contact.
8. Respect privacy
For westerners, everything related to experience, income, age, marriage, health and political views is personal privacy, and others should not inquire about it, that is, they have done something wrong in their communication.
9. Ladies first
In social occasions where both men and women are present, men should take care of women, be polite to women and follow the principle of "respecting women and giving priority to women". It requires all social occasions (except some official occasions)
Adult men have the obligation to respect women, take care of women, be considerate of women, care for women, protect women and try their best to solve problems for women.
10, caring for the environment
Do not destroy the natural environment; Don't mistreat animals; No damage to public property; Do not pile up and hang personal belongings; Don't litter; Don't spit everywhere; Don't smoke everywhere; Don't make noise at will.
1 1, supercilious.
Foreign-related communication is a global cross-cultural activity and a two-way interactive communication activity. The traditional culture of China has formed the virtues of hospitality, being at home and modesty, and these virtues must be properly measured in international communication. Therefore, it is particularly necessary to follow the principles of enthusiasm and modesty in foreign etiquette.
12, do as the Romans do.
In foreign-related communication, to truly respect the communication object, we must understand and respect each other's unique customs and habits. If you can't do this, you can't talk about respect, friendship and respect for your contacts. This requires that, first of all, we must fully understand the customs related to the communication object, that is, the unique attention and taboos in food, clothing, housing, etiquette, and treating people.
Secondly, we should fully respect the unique customs of the people who communicate with us, and we should not be rare and strange, criticize indiscriminately, or be exclusive and go our own way.
13, should not be the first.
In foreign-related communication, when you are faced with a situation that you are difficult to cope with, indecisive, or don't know what to do, if possible, the wisest thing to do is to try not to rush to take action, especially not to rush to make a rash move.