1. Browser problem: Try using a different browser or clearing the browser cache to test whether the problem is solved. Sometimes, these problems may be caused by conflicting browser plug-ins or misconfigured browser settings.
2. Network connection problems: If you encounter network connection problems when logging in to Animation House, you may not be able to access all the functions of the website. Please make sure that your Internet connection is normal, and try to log in to Animation House again.
3. Author privacy settings: Some authors may set their information as private so that only authorized users can view it. Please confirm that you have logged in to Animation House and meet these requirements.
4. Website maintenance or failure: Sometimes, the website may need to suspend service for maintenance or update. In this case, you may encounter some restrictions or other problems. You can wait a while and try to visit again, or contact the customer service team of Animation House for more help.
If you still can't find the author after trying the above methods, please consider contacting the customer service team of Animation House for more help.