As a young man who has just entered the workplace, Xiaoyang also firmly remembers this matter. At work, he often pays attention to his message column. As long as there is a message prompt, he immediately clicks to see if it is the news of the company group or the news sent to him by the leader. Every time I send a message to Xiaoyang, he replies. Seeing that other people in the company responded after a minute or two, Xiaoyang was smug, thinking that the leader would definitely remember himself, and maybe he would be promoted soon.
In this way, after a while, the leader really remembered Xiaoyang and specially called him to the office to talk for a while, but things were not what Xiaoyang thought. The leader simply asked about things at work, and then knocked Xiaoyang, asking him to be serious in his future work and not to be distracted.
Xiao Yang, who came out of the leadership office, was puzzled by this. Why was he suddenly criticized by the leader? I didn't make any mistakes either. After learning that Xiaoyang was criticized, the old colleagues around him just smiled and told Xiaoyang, "Your mistake is to reply to the news too quickly. Look at us, we will all reply later. " Why can't I reply to the message too soon? Xiaoyang is puzzled by this.
Seconds back to the boss, why is it criticized? People with high emotional intelligence are like this.
1. Please think carefully before replying to the information.
When you receive the news from the company leader, you must reply, but don't rush back. Before replying to the message, think carefully about whether there is anything in the message sent to you by the leader that needs your special attention and how to reply best, so think twice before you reply to the wrong message. Otherwise, you will reply in a hurry as soon as you see the news. If something goes wrong, the leader will definitely blame us for providing the wrong information and will be labeled as "not working hard" by the leader.
Therefore, when leaders come to talk to us about important things, we must take a serious thinking attitude and first clarify some questions: Do I really understand the meaning of leaders? Will the leader think that I don't pay attention? Is it worth my immediate answer?
If leaders come to us because of some key questions, we must seriously study the questions and seriously think about the contents of the answers. You can't give the leaders some vague and perfunctory answers just because you are eager to reply, leaving people with the impression of "unreliable".
If the leader comes to us for his own business, but you reply to the information too quickly, the leader may praise our execution ability for the first time, but after the second and third time, the leader will wonder if we have been playing mobile phones at work.
2. How should the leader's information be returned?
After reading the above analysis, some people may be confused. How should I reply to the information given by the leader? Wait a few minutes or an hour and a half?
In fact, the information sent by leaders, whether important or idle, is a task. For us, the most important thing is to create our own "reliable human environment".
Therefore, when replying to the leader's information, we should grasp the word "timely". Thinking in time does not mean the second answer, and it is impossible to be calm.
Second, even if you really have nothing to do, learn to pretend. After all, everyone's work is not saturated in a few minutes. If the leader's information comes in time, he will have more time than himself, so don't rush to deal with it. Otherwise, he will probably dress up as a temporary worker like Xiao Yang.
The best response is to wait a minute, and then say to the leader, "Sorry, leader, I was busy sorting out the information just now, and then I saw the information." I will do as you say at once, please rest assured. " .
In the workplace, please remember that everything you do is work. Joining such a script shows that we are busy, modest and polite; On the other hand, we showed efforts, even leadership.
3. Etiquette for replying to messages
Nowadays, with the popularity and functionalization of social software, social software is no longer limited to private chat, and even work contacts often use it. Wechat etiquette between workplace leaders and colleagues should also be kept in mind.
Many people edit a string of short messages, and then send them directly, occupying each other's mobile phone screen in an instant, so that the leaders have no sense of hierarchy. And they came at once, making the shocking feeling unattractive.
If you feel that three or four sentences are unclear, please choose the opportunity of telephone or face-to-face communication, which is better. Of course, you should also pay attention to telephone etiquette when making a phone call.
When reporting work and communicating with leaders, please don't use words too much, so as not to leave the impression that you are not serious, frivolous and unreliable. Even if it is WeChat communication, we must remember that we are facing leaders and we are in the workplace. In addition, you shouldn't call for reporting work, but arrange work.