Listening skills
Listening is one of the most basic skills of psychological counselors. Psychological counselors need to listen carefully to the words of visitors and show full concern and understanding. Listening skills include concentration, observation and feedback of nonverbal behavior. Psychological counselors need to establish a positive communication relationship through listening, so that visitors can feel respect and understanding.
Questioning skills
Questioning is an important means for psychological counselors to guide visitors to know and think about themselves. Psychological counselors need to master different types of questioning skills, such as openness, closure, reflection and clarification, and choose appropriate questioning methods according to the situation of visitors to help them explore the essence and causes of problems in depth.
Coping skills
Response is the psychological counselor's feedback to the visitor's speech. Response skills include affirmative response, reflective response, clarification response, explanation response and implied response. Psychological counselors need to choose appropriate coping styles according to the needs of visitors to promote their thinking and self-cognition.
Observation skill
Observation is an important way for psychological counselors to obtain nonverbal information from visitors. Psychological counselors need to understand the emotional state and psychological needs of visitors by observing their nonverbal signals such as facial expressions, body language and movements, so as to better communicate and guide them.
Emotional expression skills
Emotional expression is an important means for psychological counselors to establish emotional connection with their clients. Psychological counselors need to have emotional expression skills, such as emotional singing, emotional support and emotional encouragement. To enhance the confidence and trust of visitors and help them face and solve problems better.
In short, psychological counselors need to have basic skills such as listening, asking questions, responding, observing and expressing emotions, so as to communicate and cooperate effectively with visitors and promote their self-awareness and development.