Railway station 24-hour consultation telephone

The 24-hour consultation telephone number of the railway station can be dialed 1 14 or 12306.

1 14 telephone can provide users with number information service. Traditional services include priority number report, voice number report, brand query, query transfer, temporary number report, enterprise title, column name query, sorting number report, media extension and so on.

1 14 provides accurate information inquiry services such as merchant number and address for forwarding users, displays the information of neighboring merchants according to the geographic location of forwarding users, and provides various services such as viewing merchant location maps, collecting favorite merchants, saving merchant numbers, and commenting on dialed merchants.

The telephone number for manual consultation of train tickets is 12306. When the phone is connected, press 0 to connect the manual service. The telephone number 12306 only supports consultation and complaint services, and does not provide reservation, return and change services.

In addition, if you have booked the train ticket of 1 14 online, you can call our customer service hotline 025-68955055 to refund or change it.