12329 is a special number set by the Ministry of Housing and Urban-Rural Development for the housing provident fund industry, and all provinces and cities can use this number to provide external services for local housing provident funds.
Provide housing provident fund account inquiry, personal loan monthly repayment amount reservation and inquiry, and 24-hour self-service business consultation. The time of manual consultation service is 8: 00-22: 00 every day, 7 days a week (except the statutory holidays stipulated by the state), providing manual services such as housing accumulation fund, housing subsidy, housing purchase and sale, public maintenance funds, special maintenance funds for commercial housing, telephone consultation and business inquiry.
Personal business consultation mainly includes housing provident fund deposit, housing provident fund withdrawal, housing provident fund loans, housing provident fund repayment and other policies, operation process consultation, personal account information verification, and address inquiry of various provident fund business acceptance outlets in Shanghai. Unit business consulting mainly includes the functions of unit information inquiry, unit account opening, unit account cancellation, unit change, unit deposit, unit employee transfer, unit provident fund online business processing system and so on.
Scope of provident fund payment
Organs, institutions, state-owned enterprises, urban collective enterprises, foreign-invested enterprises, enterprises invested by Hong Kong, Macao and Taiwan businessmen, urban private enterprises and other urban enterprises or economic organizations, private non-enterprise units, social organizations, resident representative offices of foreign, Hong Kong, Macao and Taiwan businessmen and other economic organizations, urban individual industrial and commercial households and freelancers may apply for housing provident fund deposit.
The deposit ratio of employees and unit housing provident fund shall not be less than 5% of the average monthly salary of employees in the previous year, and cities with conditions may appropriately increase the deposit ratio. The monthly deposit base of urban individual industrial and commercial households and freelancers' housing provident fund is calculated in principle according to the average monthly tax revenue of the depositor in the previous year. If the unit fails to register the deposit of housing provident fund or set up a housing provident fund account for employees, the housing provident fund management center shall order it to be handled within a time limit.
Provident fund consultation telephone
Provident fund telephone number 12329: The manual service time is 24 hours.
The artificial voice service hours are from 8: 00 a.m. to 12: 00 a.m. from Monday to Friday (except legal holidays); From 14: 30 to 17: 30, services include business consultation, complaints and suggestions. The Ministry of Housing and Urban-Rural Development of the People's Republic of China issued the Notice on Opening the Housing Provident Fund Hotline 12329, the main purpose of which is to improve the management efficiency and service level of the housing provident fund.
service content
1, policy consulting service. It mainly accepts policy advice on the conditions, elements and processes of housing provident fund, housing subsidy deposit, withdrawal and provident fund loan business.
2. Consulting services. It mainly accepts the inquiry service of units and employees' housing provident fund deposit, employee housing provident fund loan, housing subsidy deposit balance and service outlets.
3. Complaints and suggestions. Mainly accepting complaints from employees about non-payment (underpayment) of housing provident fund and other irregularities; The suggestions of the masses on the work of the housing provident fund management center and the complaints about the service quality of the staff.
What is the consultation telephone number of provident fund?
The following is an answer to the question "What is the telephone enquiry number of provident fund".
The telephone number of the provident fund is 12329. The hotline 12329 mainly uses manual voice and self-help voice.
Call the hotline 12329 to inquire about the following matters:
(1) transaction details and balance of provident fund;
(2) Inquire about the website and office location of the provident fund;
(3) Personal online business introduction of provident fund;
(4) Online business introduction of provident fund enterprise users;
(5) Introduction of provident fund loan business.
The inquiry method of provident fund is as follows:
1, official website inquiry: log in to official website, the municipal provident fund, and log in for inquiry;
2. WeChat query: Log in to WeChat, find me at the bottom of the screen, click Enter, and then select a wallet on my page. Find the city service on my wallet page, find the provident fund on the city service page, and click enter. Select the contents in the red box in the pop-up window, and then click Enter. Then click Confirm Login in the pop-up window. Enter the query account number and password on the provident fund query page, and then click Query to query the relevant information of the provident fund.
Notice of Chengdu Housing Provident Fund Management Center on Issuing the "Detailed Rules for the Implementation of Chengdu Housing Provident Fund Extraction Business Management"
Reference source:
skill
The above answer is only for the current information combined with my understanding of the law, please refer carefully!
If you still have questions about this issue, I suggest you sort out relevant information and communicate with professionals in detail.
Provident fund customer service telephone number
The provident fund management center suggests calling the housing provident fund hotline 12329.
12329 is the housing provident fund hotline. 20 12 On September 28th, the Ministry of Housing and Urban-Rural Development issued the Notice on Opening the Hotline of Housing Provident Fund 12329.
Its main purpose is to improve the efficiency and service level of housing provident fund management, enhance the transparency of housing provident fund management, strengthen social supervision, and earnestly safeguard the legitimate rights and interests of paid employees. With the approval of the Ministry of Industry and Information Technology, it was decided to open the housing provident fund hotline 12329 nationwide.
Service scope:
1, personal business consultation
Personal business consultation mainly includes policy and operation process consultation such as housing provident fund deposit, housing provident fund withdrawal, housing provident fund loan and housing provident fund repayment; Personal account information verification; The provident fund business in Shanghai accepts the address inquiry of outlets, etc.
2, the unit business consulting
Unit business consultation mainly includes unit information check, unit account opening, unit account cancellation, unit change, unit deposit, unit employee transfer, unit provident fund online business processing system function, unit provident fund online business processing system operation and unit provident fund online business processing system failure.
3. Affordable housing loan appointment
Affordable housing loan reservation mainly provides policy consultation and reservation service for affordable housing customers.
Reference to the above content: Baidu Encyclopedia-12329