From June 25th to June 24th, 2009 at 20 10, the illegal clue processing center of the Ministry of Land and Resources accepted a total of 40,772 clues (34,887 telephone calls, 3,925 emails, 65,438 letters and 922 faxes), with an average of 163 clues accepted every working day.
There are 22,339 clues belonging to other aspects, accounting for about 55%. There are more than 1000 clues in Hebei, Shandong, Henan, Jiangsu and Zhejiang provinces.
Extended data
12336 solution to the problem:
In view of the problems in handling illegal clues, such as the difficulty in handling reports from the masses, the continuous increase in repeated reports and the low feedback rate of general clues, the Ministry of Land and Resources will further increase the handling of illegal clues and improve work efficiency.
First, communication and coordination to achieve up and down, left and right linkage. Strengthen vertical cooperation between ministries, provinces, cities and counties and horizontal exchanges between provinces, cities and counties, and learn from each other's good practices and experiences.
The second is to file files regularly and strengthen infrastructure construction. Establish a system for the preservation and filing of data and documents, and collect relevant data and documents regularly to provide support for accurately judging the situation and adjusting policies in time.
The third is to participate in verification and improve the feedback system. The illegal clue processing center of the Ministry of Land and Resources will conduct on-the-spot verification of major illegal clues and general illegal clues that have been repeatedly reported by the masses in real names and have not been handled after being urged; Investigate and verify provinces with many illegal clues and typical problems.
Baidu Encyclopedia-12336