How do you understand the customer service conversion rate? Why divide the number of people who consult customer service by the total number of visitors?

Customer service conversion rate is the ratio of all people who arrive at the store and make a purchase to all people who arrive at your store. The number of users consulting customer service staff divided by the total number of visits is similar to the offline try-on rate. Daily tracking indicators: including visits, views, browsing depth, bounce rate, conversion rate, unit price of parts, joint rate, inventory days of key products, and order execution rate. Here, sales volume is systematic, sales volume = number of visitors * purchase conversion rate * unit price * joint rate. First of all, it is basic to have a deep understanding of these indicators and use them flexibly according to different situations.