First, complain to the courier company. If you are not satisfied with the result of the complaint, call the provincial telephone number+12305 to complain to the local postal administration or the State Post Bureau or submit the complaint to the State Post Bureau online.
Second; The national transportation service supervision telephone number: 12328, as the national unified transportation service supervision telephone number, is the unified social public welfare service supervision telephone number in the transportation industry. 12328' s main functions include service supervision, complaint reporting and consulting services in the transportation industry, and its business areas mainly cover road transportation (passenger transport, freight transport), highways, waterways and other industries.