Assist in sales, deeply understand the customer's needs, and after deeply understanding the company's products and solutions, make the best solution that the company's existing products can meet the needs, and at the same time form advantages in terms of price, structure and function. At the same time meet the needs of customers. Relevant scheme design (technical scheme and configuration scheme), tender design, technical answering questions, customer training, demonstration environment construction test, competitor analysis and bidding are also needed.
Pre-sales engineer's job content:
1, responsible for organizing the formulation of technical scheme of system integration project, the preparation and interpretation of bidding documents, and answering questions from users;
2. Cooperate with the account manager to complete technical communication with users, technical scheme demonstration, application system demonstration, etc.
3. Cooperate with other departments of the business department to do a good job in user communication, data sharing and technical coordination;
4. Cooperate with marketing personnel to complete application system demonstration and product publicity materials writing;
5. Conduct technical exchanges with cooperative manufacturers.
Extended data:
Pre-sales communication and what you need to know usually include:
1. User organization, informatization status, existing hardware and equipment, network situation, and software system in use;
2. Planning, objectives, scale and requirements of the new system, including users' requirements for the safety, reliability, availability and expansibility of the system;
3. Business content, business process system status and software function requirements;
4. Selection of platform and database;
5. Information security and storage requirements;
6. Understand the software development mechanism;
7. Hot technologies that users are interested in;
Baidu Encyclopedia-Pre-sales Technical Support
Baidu Encyclopedia-Pre-sales Engineer