1. Go to the vehicle management office to confirm whether the file number has changed, and if so, use the new file number for filing;
2. If the registered place of the account number 12 123 is inconsistent with the place where the driver's license was issued, it is necessary to cancel the account number and re-register, and choose an area consistent with the place where the driver's license was issued for the record;
3. An unsynchronized system may result in no information. After 1-2 months, you can refresh your personal information on 12 123 and re-record;
If you can't find the information, you can call the vehicle management office. As long as the DMV can find it, the driver's license is valid. Just wait patiently.
Information update and management of driver's license;
1. information entry: the driver's license information is entered into the corresponding database by the traffic control department;
2. Information change: if the driver's license holder changes his name, address and other information, he needs to go to the traffic management department to update it;
3. Annual review and update: the driver's license needs to be reviewed regularly, and relevant information will be verified and updated during this process;
4. Violation record: the violation record of the driver's license will be recorded, which will affect the score and status of the driver's license;
5. Information inquiry: driver's license information can be inquired through official website and mobile phone applications;
6. Information security: The storage and management of driver's license information follows relevant laws and regulations to ensure the safety of personal information.
To sum up, when the driver's license information is abnormal or can't be inquired, the following measures should be taken: go to the vehicle management office to confirm the updated file number, adjust the registration place of account number 12 123 to match the place where the driver's license is issued, wait patiently for the system to update synchronously, or directly consult the vehicle management office to confirm the validity of the driver's license, so as to ensure the accurate filing of personal information and the normal use of the driver's license.
Legal basis:
regulations for the application and use of motor vehicle driving license
Article 5
The vehicle management office shall use the national unified computer management system to handle motor vehicle driving license business and issue motor vehicle driving licenses. The database standard and software of the computer management system are unified throughout the country, which can completely and accurately record and store the whole process of handling motor vehicle driver's license business, driving test and other information, and can transmit relevant information to the national public security traffic management information system in real time.