9: 00 am-8:00 pm on weekdays and 9: 00 am-6:00 pm on rest days. The intelligent consultant will make intelligent diagnosis according to your question and push the solution with a second-level answer. If you need to solve the technical problems of cloud products, engineers will answer them for you in time. Telephone support to answer questions about cloud products and services.
Provide professional design and consultation before moving to the cloud. Evaluate the feasibility of migrating business system to Alibaba Cloud platform, design product selection and application architecture of business system, and migration scheme of application system, storage and database. Alibaba Cloud's expert team provides customized escort services for customers on the cloud, ensuring the whole process from business goal setting to solution landing. Emergency response is available 7x24 hours a day, 7 days a week, during the escort period, to help customers successfully tide over the business peak.
Brief introduction of Alibaba Cloud
Founded in 2009, Alibaba Cloud is the world's leading cloud computing and artificial intelligence technology company, providing services to enterprises, developers and government agencies in more than 200 countries and regions. Alibaba Cloud is committed to providing safe and reliable computing and data processing capabilities through online public services, making computing and artificial intelligence a common technology. 20 17 1 Alibaba Cloud became the global designated cloud service provider for the Olympic Games.
Alibaba Cloud is integrated by a wide range of ecological partners, with more than 65,438+00000 global partners and more than 65,438+million customers. In the field of technology, Alibaba Cloud is the China company with the largest contribution from the international open source community. Protect more than 40% of websites nationwide, protect 50% of large-flow DDoS attacks nationwide, successfully resist 5 billion attacks every day, and help users fix more than 8.33 million high-risk vulnerabilities throughout the year.