On February 29th, 20 16, the Du Express brand "Intellectuals Huitong" under the Intellectuals Group was officially renamed as "Intellectuals Express". Best said that renaming is a systematic project, involving the connection of all business channels, including the comprehensive transformation of VI systems such as LOGO, express roadside and vehicles, which will take some time to complete.
It is worth noting that in addition to the name, the customer service hotline of "Baijia Express" will also be upgraded. At present, it is in the system switching stage. After the handover, the existing "4009565656" hotline will be replaced by "95320" short number.
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With the industrial upgrading, higher requirements are put forward for the service of logistics express delivery, and the service quality is required to be more flexible, more accurate and more hierarchical. At the end of September, 2065438+2009, Best Express adjusted the number of transshipment centers to 94 according to the flow direction of the whole network. By straightening lines and reducing the number of transshipment, it realized the continuous optimization of the network structure and effectively improved the overall timeliness.
From automation, informationization to intelligence, Best makes forward-looking investment in technology to promote smart logistics. Combining big data, cloud computing and artificial intelligence, Best Express gradually realized the improvement of site utilization and intelligent customer service on 20 19, as well as the optimization of network structure, routing planning and cargo volume prediction, which helped the quality and efficiency of the whole network operation.
Among them, the information system independently developed by Best is applied to the terminal agent point, which improves the efficiency of express delivery and reduces the labor cost. It plays a central role in solving the "last mile" technical innovation and information collaboration of express delivery, making the one-vote express delivery flow faster.
In 2020, Best Express will fully apply intelligent video technology, and realize the whole visual transportation and intelligent management of people, cars and goods through digital technology, so as to improve the overall transshipment efficiency and ensure the safe and fast delivery of express mail.
Baishi Express official website-National Service Hotline