1 and 12333, as the national public service telephones of human resources and social security system, mainly provide public services such as policy consultation, information inquiry, service guide, complaints and reports in the fields of employment, social insurance, personnel, talents, wage and income distribution and labor relations.
2. Service content: consultation on labor security policies and regulations such as labor security legal work, employment management, salary (remuneration) welfare, labor relations, labor disputes, labor standards, skills training and appraisal, pension insurance, unemployment insurance, medical insurance, work injury insurance and maternity insurance; Inquire about the procedures and institutions for handling various labor and social security affairs.
3. Query function: query the company's payment status; Basic information query of personnel; Inquire about the basic information of retirees; Personal account inquiry of endowment insurance; Medical insurance personal account inquiry; Consumer inquiries; Unemployment, work injury, maternity insurance payment inquiry, etc. The public should check the above contents according to the social security number or 18 ID number.