Hebei Rural Credit Cooperatives are divided into the following departments: Rural Credit Cooperatives, International Finance Department of Rural Credit Cooperatives, Zheng Tong Rural Credit Cooperatives Training School, Credit Department of Rural Credit Cooperatives, etc. It is a department under the dual leadership of CBRC and the State Council.
Job content of bank customer service post:
1. Accept customer inquiries, record the contents of customer inquiries and complaints, and give customers feedback according to the corresponding process.
2. Excavate the needs and opinions of the calling customers, and record and sort out the reports.
3. Provide customers with complete and accurate solutions and information, solve customer problems and provide quality services.
4. Cooperate with colleagues or supervisors in sales promotion, and carry out work or related operations in strict accordance with specifications and processes.