Another year has passed. In order to make progress in my future work and improve my ability, I will carefully write the annual work summary. The following is the personal universal edition (6 articles) of the annual work summary I brought to you for your reference!
Annual Work Summary Personal General Edition 1 Looking back on the work in the past 20 years, there are fruitful joys, difficulties in tackling key problems with colleagues, and sadness when encountering difficulties and setbacks. It can be said that 20 years is the key for the company to promote industry innovation, market expansion and sustained growth. The work of these 20__ years is summarized as follows:
First, study hard and work hard.
Consciously enhance learning, politely ask for advice and solve doubts, constantly clarify work ideas and summarize work measures. On the one hand, learn by doing, and constantly control measures to accumulate experience. I pay attention to the task as the traction, rely on the study and progress of the work, and complete the task quickly through observation, exploration, access to information and practice. On the other hand, consult books and colleagues, and constantly enrich knowledge control technology. Under the advocacy and guidance of leaders and colleagues at all levels, we constantly improved, gradually found out the basic environment in our work, found a breakthrough, and grasped the key and difficult points of our work. I love my job, I work hard, I'm not afraid of hardship, I'm brave enough to shoulder heavy burdens, I work enthusiastically, and I play my due role in my post.
Second, focus on work.
In the process of implementing the work objectives, dormitory management has improved the work system and effectively promoted the overall governance level. If the cleaner can't reflect on the score on schedule every week, good reward and poor punishment. To do a good job in the management of fixed assets, it is required to be responsible for the management, supervision, management, maintenance and use of fixed assets in dormitories. Strengthen organization and leadership, and earnestly implement the fire responsibility system. In order to fully implement the policy of "prevention first, combining prevention with elimination", the company established a fire safety reflection system under the leadership of superiors, which promoted the effective development of fire safety work.
III. Main Experiences and Achievements
Only by putting yourself in a correct position and trying to be familiar with the basic business can we better adapt to the work. Only by actively integrating into the collective and handling and punishing all aspects of relations can we maintain a good working condition under the new situation. Only by adhering to the principle of implementing the system and carefully counting and counting can the purchase requisition of materials be completed. Only by establishing a sense of doing things and improving communication and harmony can we do our job well. It is necessary to strengthen communication with employees, do a good job in communication with employees, handle emotional problems at work, and exchange ideas with employees.
Fourth, strengthen introspection and rectify in real time.
In this year's work, I learned a lot of new things, produced many new problems, learned a lot of new knowledge and experience, which made me make new progress and further improved my ideological understanding and working ability. In my daily work, I always ask myself to proceed from reality, adhere to high standards and strict requirements, and strive to achieve double progress in professional quality and moral quality.
There are some employees in this department, who are very complacent, go their own way in their work, do not openly abide by the company's system, sow discord among colleagues and sneer. These environments are unlucky for the connection between colleagues, so we should teach or punish them ideologically and create superior working conditions and image for the enterprise. Although we have done a lot of work, such as strengthening doors and windows, and advocating self-vigilance with companies and employees, this can't deal with the fundamental problems, and later attracted the attention of superior leaders. Now the industrial park has installed a high-definition video monitoring system, which can better prevent theft and accidents.
In the future work, we should constantly innovate, communicate with employees in real time, and be strict with ourselves in safety management to set an example for the employees of the company. In the next year's work, I will continue to do my best to complain to the leaders about my thoughts and feelings at work, and correct and supplement my shortcomings and defects in real time.
20 _ _ years have passed since the annual work summary. Summing up this year's work, it should be said that it is busy and substantial. Under the guidance and care of the leaders, with the help and cooperation of my colleagues, my work has made some progress. My work this year is summarized as follows:
First, actively cooperate with active learning to improve ideological understanding and practical work ability.
Under the leadership of department leaders, I devoted myself to my study with a positive and serious attitude and full learning spirit, and my political consciousness, spiritual accomplishment, professional ability and work attitude have been greatly improved.
Second, we should have a more correct attitude in our work, love our work and conscientiously complete every job we handle.
1. Prepare study materials, and assist department heads to arrange the study time and content of department employees.
2. Receive, send, manage and archive all documents of the department; And according to the provisions of the bureau archives, according to the time and type of regular handover work.
3. In the process of expert argumentation of procurement project, assist the superior to contact the required place for expert argumentation, and collect and issue expert argumentation fees.
4. Financial work related to the department.
5. Assist the leaders to set up the discipline inspection liaison group of this department and undertake some work as required; Formulate the use system of departmental seals as required.
6. Other daily work of the department and other things assigned by the leaders.
Three, 20__ year work plan
After 20 years, although our work has made great progress, there are still some shortcomings in actual work, which need to be continuously improved with the supervision and help of leaders and colleagues. In the work of _ _ years, I will constantly strengthen my personal quality, keep learning, strive to improve my work level, work hard, overcome difficulties, and strive to do a better job.
Annual work summary personal general edition 3 20__ years have passed. To sum up this year's work, I can only say that I am very busy. Over the past year, under the guidance and care of the leaders, with the help and cordial cooperation of my colleagues, my work has made some progress. In order to sum up experience, learn lessons and make better progress, I summarize my work this year as follows:
First, have a correct attitude and love your job.
Attitude is everything. If you can't treat your work with the right attitude, you can't do your duty in your work. Since you can't change the environment, change yourself, do your duty well, and try to finish what you should do. Only by loving your work can you do a good job. The most important thing is to keep a positive attitude and do your work in a down-to-earth manner.
Second, cultivate team consciousness and correct cooperative attitude.
At work, everyone has his own strengths and advantages. Cultivate their team consciousness and cooperative attitude, cooperate with each other and learn from each other. This work can go on more smoothly. Personal strength alone is not enough. In our environment, we need to think wholeheartedly and work wholeheartedly, regardless of personal gains and losses, in order to successfully complete the work.
Third, there are shortcomings.
There are achievements and shortcomings in the work. Mainly to strengthen the study of business knowledge and overcome their own shortcomings. In the future, we should conscientiously sum up experience, overcome shortcomings and do a good job.
(1) Strengthen self-control. No matter what you do in your work, you should be responsible for your own work, strengthen self-discipline and tolerance, enhance team consciousness, deal with problems rationally, don't make trouble for everyone's negotiation, and cultivate overall awareness.
(2) Strengthen communication. Colleagues should be frank, tolerant, communicate and trust. If I can be honest, tolerant and trust, I will lack communication. Effective communication can eliminate misunderstanding, enhance understanding of harmonious relationship, ensure work quality and improve work efficiency. Some problems in work are often caused by untimely communication, so we should strengthen communication with leaders and colleagues in future work.
(3) Strengthen self-study and improve their own quality. Accumulate work experience, improve work methods, learn from comrades around you, pay attention to the advantages of others, learn their methods to deal with problems, find shortcomings and improve themselves.
Finally, thank you for your support and help. I know that I still have many shortcomings and deficiencies, my work style is not mature enough, my business knowledge is not comprehensive enough, and so on. In the future work, I will accumulate experience and lessons, strive to overcome shortcomings, hone myself in my work, and do all the work dutifully!
Annual Work Summary Personal Universal Edition 4 Unconsciously, 20 years passed quickly, and this year I was full, busy, happy and growing. At the end of the year and the beginning of the year, review the past and look forward to the future! In the past year, under the guidance of the hotel, the care and help of department leaders and the friendly cooperation among colleagues, I have made great progress in my work and study.
The front desk is the window of the hotel, showing the image of the hotel is the starting point of service, the first step for customers to contact our hotel and the first impression of the hotel, which is very important. So the front desk represents the image of the hotel to a certain extent. Starting from welcoming guests at the front desk, a good beginning is half the battle. So I must do my work carefully.
First of all, smile and be full of energy
We should keep our image, greet our guests with our best side, and let every guest experience our sincerity and enthusiasm when entering the hotel. Strive to improve the quality of service. Answer every call carefully and make every record. Always pay attention to maintain a good service attitude, warm reception, and skillfully answer every question raised by customers. Smiling, patient and meticulous, warm tips.
Second, pay attention to the habits and preferences of guests.
When guests enter the hotel, we should take the initiative to say hello. When addressing a guest, if you are a regular customer, it is very important to say the guest's name accurately, so the guest will feel respected and valued. If you are a foreign guest, you can explain the local customs to them, introduce them to the locations of stations, shopping malls and scenic spots, and go through the formalities quickly. When the guests go through the formalities, we can pay more attention to the guests and ask them. We also need to collect their living habits, personal preferences and other information to try to satisfy our guests. When they check out, they need to wait a few minutes to make rounds. Don't let the guests stand, please sit down and wait.
Third, pay attention to etiquette.
When talking with guests, you should keep eye contact with them every once in a while. Smile in front of guests, especially when they criticize us or explain problems. Don't argue with the guests. Even if the guests are wrong, we should give them the right one. We must keep smiling. No matter how angry the guests are, our smiles will "put out the fire" and many problems will be solved. Use more polite language, say hello when guests come, send a message when they leave, and apologize when they cause trouble. Try to solve the problem for the guests in time, and be anxious for the guests. In my opinion, only by paying attention to details, starting from small things and starting from bit by bit, will our work be even better.
Fourth, focus on the overall situation, regardless of personal gains and losses.
Whether during working hours or during rest time, if the hotel has a temporary task assignment, I will obey the arrangement and actively cooperate without looking for any reason to shirk it. As a member of the hotel, I will dedicate my strength to serve the hotel. Usually actively participate in the activities organized by the hotel, obey the arrangement of superior leaders, and strengthen the feelings between colleagues and communication between departments.
Verb (abbreviation of verb) communication and cooperation between departments
Front desk, guest room and logistics are like a chain, and the work of each department is very important. Therefore, in the future work, we should strengthen cooperation with other departments, so that we can work more happily, work more efficiently and gain greater benefits. The front desk work is trivial, but we can do everything well as long as we are serious. Therefore, I will do everything more seriously and carefully. I feel very happy to see all kinds of guests coming in and out every day, and to provide them with different services and solve all kinds of problems.
Thank the manager for giving me a job opportunity, and thank the hotel for giving me a platform to exercise myself. I'm very happy that I can take the post of front desk. I'm extremely proud of my work. I really love my post, and I hope I can become more mature and calm when I encounter problems in my future work. In the future, I will learn more telephone skills and etiquette to adapt to the rapid development of the hotel, make personal work plans and learn more about the basic situation and business content of the hotel. In order to continue to lay a solid foundation for better work in the future, we will also strive to create our own glory here!
Annual Work Summary Personal Universal Edition 5 A year has passed through my fingers in the blink of an eye, and I have to feel that time flies. Looking back on everything that happened in the past year, there are joys and sorrows when encountering difficulties and setbacks. More, it is tossing. But the result is still good, and I finally came to the right place. In terms of work performance and work attitude, because I am in the right position, I still have a considerable improvement compared with previous years. However, there are still some shortcomings. My subjective emotions will always dominate my nervous system involuntarily, and occasionally they will be shown in my work. For this, I have deeply realized my own shortcomings, and I will seriously restrain myself and strive to do better! The important work this year is summarized as follows:
I. Main experiences and gains
Under the leadership of the manager, I have finished some work and made some achievements. Only by putting yourself in a correct position, being familiar with the basic knowledge and studying hard can we communicate with customers better. Only by actively integrating into the collective and handling all aspects of relations can we maintain a good working condition in the new environment. Only by adhering to the principle of implementing the system can we get the goal we have always wanted to achieve. Only by establishing service consciousness and strengthening communication and coordination can we do our job well. We should strengthen communication with colleagues, solve emotional problems at work with everyone and exchange ideas more.
Second, strengthen inspection, timely rectification, and correctly understand yourself at work.
Self-examination should be carried out regularly. Correct your own shortcomings and strengthen your professional skills. After such a tense and orderly year, I feel that my work skills have reached a new level. I have a clear plan and steps in every job, a direction of action, and a goal of work. I am really confident! But we don't have such things as "busy but not chaotic, tight but not scattered, clear-cut and clear-cut". But I did get rid of the phenomenon that I just worked hard and didn't know how to sum up experience when I first joined the work. At the same time, I know how to deal with people better than before, and I also understand how important a good attitude, enthusiasm for work and a sense of responsibility in comparison are.
In this year's work, I came into contact with many new things, produced many new problems, and learned a lot of new knowledge and experience, which improved my ideological understanding and working ability. In my daily work, I always ask myself to proceed from reality, adhere to high standards and strict requirements, and strive to improve my professional quality and moral quality. It is better to do more to realize it.
Third, there are shortcomings.
Generally speaking, there are still shortcomings, and there are still some problems waiting for me to solve. I don't know enough about new things, and I often do things by experience in my work. I use my previous work routine to deal with problems, which shows that my bold innovation in my work is not enough. Some employees in this department have strong self-esteem, go their own way in their work, and the company's policies are not publicly observed. These situations are not conducive to the unity among colleagues, so we should punish them ideologically and create a good working environment and image for the enterprise.
Fourth, the next step
In view of the shortcomings in the work in the past 20 years, in order to do a good job in the new year, it is necessary to further actively improve the relationship with colleagues; Strengthen the study and improvement of professional knowledge, innovate working methods and improve work efficiency. Improve their mobility, under the leadership of researchers, but also want to enjoy the treatment of researchers.
Keep innovating in the future work, communicate with leaders and colleagues in time, be strict with yourself and set an example for colleagues. In next year's work, I will continue to work hard, report my thoughts and feelings in my return to work to the leaders, and correct and make up my shortcomings and defects in time. Only when we work together can we have strength, and only when we cooperate can we succeed and push our work forward! I believe: under the correct leadership of the superior, the _ _ design department will have a better tomorrow!
With the help and care of the company's leaders and the support of all departments, the annual work summary office closely focuses on the company's central work and strategic policy, unites and cooperates, fulfills its duties, actively carries out its work, and gives full play to its functions. Through the unremitting efforts of all members, we have made some achievements, but there are also many shortcomings. This year's work summary and next year's work plan report are as follows:
I. Summary of 20 Years' Work
human resource management
Carry out human resources work in an orderly manner. According to the company's requirements, actively cooperate with various departments to do a good job in personnel recruitment; Timely handle the new signing, renewal and cancellation of labor contracts, labor agreements and labor dispatch of contract employees to avoid the risk of labor employment; Complete the declaration and payment of five insurances and one gold on time, and handle the change of five insurances and one gold and the declaration of maternity insurance for employees who join or leave in time; Complete the payroll of drying plant and administrative logistics personnel on time every month; Organize and assist all departments to complete relevant training work (such as billing staff training, agricultural planting technology training, workers' pre-production training, etc.). ); Organize all subsidiaries to submit HR reports on time, and complete the review and summary of the reports; Actively take the lead in completing the monthly, quarterly and annual administrative performance appraisal, and do a good job in statistics, sorting and filing of relevant materials; Do a good job in the collection, collation, statistics and audit of attendance.
(2) Daily administrative affairs
1, conference reception. Over the past year, we have conscientiously completed the reception work of every inspection, investigation, discussion and visit of our company by governments and departments at all levels, made every effort to organize every meeting and arrange every reception, successfully completed the service and reception work of every meeting, and ensured the orderly progress of the meeting.
2. Office supplies and gift management. Office supplies and gifts are managed by special personnel, account books are set up, and the purchase and purchase procedures are standardized. Inventory once a month, strictly in accordance with the company's office supplies and gifts management system, to ensure that the accounts are consistent, documents are put into storage, and records are put out of storage.
3. Seal management. There is a special person in the office to manage the seal, strengthen and adhere to the principles, systems and procedures, and use the seal in the form of OA approval and paper approval. After each use, it is well documented, and the management of seal use is more standardized and reasonable, which improves the seriousness and safety of seal.
4. Document management. According to the requirements, the files were sorted out and put into the file box for safekeeping, and the electronic version was synchronized with the paper version. 20__ year files have been classified and bound, 20__ year files have been preliminarily sorted, and 20__ year files have been collected before April 20__ year as required. The archive room is both a reference room and a printing room. Although people often come in and out, the borrowing is carried out in strict accordance with the file management system, and it is well documented, which makes the file in and out orderly and safely, laying a solid foundation for the company's data collection.
5. Send, receive and print documents. Finish the printing, posting and registration of documents issued by the company on time; Do a good job in sending and receiving foreign documents in time.
6. Vehicle management. In 20__ years, official vehicles were carried out in strict accordance with the company's vehicle management system, with fixed-point refueling, fixed-point maintenance and regular maintenance. Strengthen traffic safety management by establishing regulations, holding meetings and studying to ensure the safe operation of the company's vehicles.
7. Fixed assets management. At the end of each year, check and verify all assets, grasp the stock, distribution, structure and use of fixed assets through checking, and make an inventory of assets in time, so as to ensure the efficient use of assets as far as possible.
(3) Logistics management
In 20__ years, the logistics work progressed steadily. First, strengthen the supervision and inspection of logistics work in Taiping and Cipenggou, and conduct health and safety inspections at least twice a month. When problems were found in the inspection, personnel were immediately organized for rectification, which provided logistical support for the smooth production and life of the company. Second, on the original basis, continuously improve the service quality and cooking level of the staff canteen. Taiping canteen implements the system of separation of account and goods, and the satisfaction rate of canteen work is over 80%. The third is to strengthen public security management, train the public security system at least once a month, strictly register people and vehicles entering and leaving, and do a good job in night patrol and other related work. There is no theft accident in Taiping and Cipenggou; The fourth is to ensure the smooth supply of water, electricity and office communication for production and living in the company headquarters and Cipenggou production base.
Information work
1, do the daily maintenance of the system. In the daily office process, ensure the normal operation of computers, printers and other related office equipment in each department, do a good job in the replacement and maintenance of related accessories, and also ensure the smooth use of the network in each department. In addition, timely deal with various situations in the use of Kingdee software EAS and OA to ensure the normal operation of the information system.
2. Cooperate with the Ministry of Agriculture, Ministry of Finance and other departments and offices to go to Kaiyuan, Honghe and Wenshan subsidiaries to train the billing personnel of the acquisition system, and do a good job in the maintenance and repair of the acquisition system to ensure the normal acquisition.
3. Complete the relocation of the server and the update and maintenance agreement of the cloud server to ensure the normal operation of the company's EAS and OA systems, and at the same time do a good job of data backup at any time to ensure data security and prevent any accidents.
4. Actively participate in the alternate use of the old and new systems, actively deal with related problems in the work, ensure the normal development and deployment of the new system, and ensure the normal use of the old system, so that the information work can be carried out normally and effectively.
(5) Project work
Actively complete project tracking, declaration, acceptance and project fund implementation and other related work.
(6) Other work
1. Successfully completed the industrial and commercial registration and filing work such as new company registration, company equity change and registration information change.
2. Handle the purchase and renewal procedures of property insurance for the processing factory directly under the company in time to ensure that the company's property is not out of danger.
3. Actively coordinate and complete the handling of the property right certificate of Pilenggou.
4. Cooperate with the acquisition, production training, material inventory, production assessment and supervision.
5. Actively complete the declaration of post stabilization subsidy for unemployment insurance, and have received post stabilization subsidy funds of 3076 1.84 yuan. Successfully declared the honorary title of Yunnan private little giant and agricultural little giant.
6. Actively cooperate to complete the construction of _ _ Group Center, and cooperate to complete _ _ and _ _ and trade union related work.
Second, the existing problems
1, the daily work of the office is complicated, many work considerations are not comprehensive and meticulous, negligence and mistakes often occur in the work, and there is a lack of systematic management division of labor.
2, the work is not active enough, enthusiasm, service awareness and communication and coordination ability between each other is not enough.
3, policies and regulations and business knowledge learning is not enough, learning is not systematic and in-depth, the depth and breadth of learning is not enough, and the theoretical level and business ability need to be further improved.
4. At present, I am only busy with the tasks assigned by the leaders, and I don't consider the problems systematically and comprehensively. Be content with the status quo, lack of active service and innovation, and no staff assistant who really does a good job in leadership.
Three, 20__ year work plan
1. Strengthen the internal management of the office, rationally divide the work, give full play to the enthusiasm and initiative of the staff in each position, and establish a post rotation mechanism for office staff, so that everyone can be competent for each position and improve work efficiency.
2. Further enhance the office's sense of responsibility, service and efficiency, dare to take responsibility, take the initiative, and actively and enthusiastically do a good job in service.
3. Strengthen the training and study of relevant policies and regulations and office business knowledge, especially the training and study of human resources, file management and secretarial business, actively create a learning atmosphere, strive to improve the overall quality and professional knowledge of the office, and further improve the office functions.
4. Further strengthen the company's system construction, and modify and improve the original system in combination with the company's development reality.
5. Actively track the project information, sum up experience, brainstorm, do a good job in the project within 20__ _ years, and strive for a new breakthrough in the project work.