1, the cashier should be prepared before going to work. Prepare small change for easy change; Check the cash register, calculator, money detector and other equipment used, and do a good job of cleaning and maintenance.
2. Print all payment documents and invoices accurately; Timely and quickly collect customers' spending money; Do fast, accurate, good and missed collection in the collection; We must carefully verify the authenticity of all kinds of banknotes; Pay counterfeit money.
3, daily cash income, we must conscientiously implement the "long pay short fill" provisions, not to learn from each other. If there is any long payment or short payment, it must be truthfully reported to the superior. The long payment shall be credited to the company account according to the company's financial regulations, and the short payment shall be paid by the parties themselves.
4. Foreign currency shall be charged according to the company's foreign exchange quotation, and foreign currency shall not be withdrawn or exchanged by itself.
5. The cash and bills received every day must be consistent with the documents, and the business statements must be carefully filled in and legible, and shall not be altered. After checking with the collection menu, card bill and bill signature document, it will be submitted to the auditor for review and reconciliation, and then transferred to the accountant for signature and bookkeeping. Cash, credit card bills and other funds should be submitted to the cashier, and business receipt documents should be submitted to the auditor for signature. The guest needs the invoice to be recorded on the stool, and the signature of the supervisor level is valid.
6, standby liquidity cash register immediately, must be counted every day, special custody, if lost, self-compensation, absolutely not allowed to use white to the library for misappropriation.
7. All operating income shall be paid in cash, and no squandering is allowed. Without the approval of the general manager (which must be signed in writing and supplemented by the telephone consent of the general manager), the operating income in cash shall not be lent to any department or individual.
8. When using credit card to settle accounts, it must be handled in accordance with the regulations and operating procedures of bank training.
9. After the business on duty, every cashier should check whether the income statement and card number of the business on duty are consistent with the cash receipt and credit card settlement, and at the same time make business statements according to the fare, funds and bills of the day, and submit them to the finance department for review before leaving work.
Generally, the cashier's interview is not too difficult. As long as you are responsible and serious enough, you can pass the interview.
Extended data:
Matters needing attention in cashier operation:
First, the cashier in each shift should be handed over according to the requirements of hotel management. Handover items include: printing cash register.
Handover summary, count all funds (cash, credit card, suspense, advance payment, reserve fund) and put them into the coin box as required.
Handle handover procedures with the next shift and fill in handover records.
2. Each shift is required to hand over all original bills recorded in this shift to the next shift, including bills and charges.
Gold single, miscellaneous single, deduction single. All the bills are handed over by the night cashier to the daily auditor of the finance department.
3. All deduction items (negative accounts), such as room rate adjustment, miscellaneous fee adjustment, telephone fee adjustment, etc., must be filled in with manual bills.
Indicate the relevant operation reasons and sign by the relevant person in charge for confirmation. When entering in the computer, it needs to be explained in the remarks column.
Fourth, you can't transfer money at will. All transfer operations must be carried out in accordance with hotel management procedures, such as paying bills for other guests.
It is important to note that the offset account cannot be transferred to other rooms by transfer. Once found, it will be treated as cheating.
5. All miscellaneous cash receipts except advance payment must be stamped with cash stamp on the corresponding miscellaneous bills and signed by relevant personnel for confirmation.
Six, the guest check-out bill must be signed by the guest to confirm, after printing the bill, you need to check out the guest in the computer immediately.
After the guests leave the store, they are not allowed to pursue customers, add accounts, write off accounts or other accounting operations without normal reasons.
Seven, two classes of cashier should be in accordance with the provisions, print the shift table before and after the night trial.
8. The guest who left the hotel that day didn't sign the bill, or the guest returned to the hotel in a short time.
You can use temporary leave to deal with it. Guests who are temporarily away from home should handle the accounts at the end of the month.
References:
Baidu encyclopedia-cashier