Apple Apple's official after-sales maintenance service for the Bank of China version of the mobile phone will be different according to the way or channel you buy it:
1. Purchased through Apple official website Online Store/Offline Direct Store.
If you buy Apple official website online store or offline direct store through Apple, you can go directly to the offline direct store for after-sales maintenance without carrying a receipt. Because your purchase records and information can be found in the computer, there is no need to provide additional information.
The only thing to note is that the Bank of China version of the iPhone must carry the three-guarantee certificate for after-sales maintenance, while other versions such as the Hong Kong version do not.
2. Purchase through a third-party authorized dealer
If your National Bank version of iPhone is not purchased in Apple's online store or offline store, but through a third-party authorized dealer. If you choose to go to a direct store for maintenance, in addition to the three-guarantee certificate, you need to bring the invoice issued at the time of purchase.
Although it was rumored some time ago that Apple adjusted the iPhone warranty policy of the Bank of China, it was confirmed as a rumor. However, one thing has changed, that is, no matter whether the accessories or the whole machine are replaced, the decision will not be made on the spot, but the user needs to leave the faulty mobile phone waiting for notice and cannot replace it on the spot.
To sum up, the normal mobile phone failure is not man-made damage, and the mobile phone is still under warranty. You need to bring the proof of purchase of the mobile phone, that is, the invoice, agreement or acceptance certificate and three-guarantee certificate, to the regular mobile phone for formal after-sales treatment. The serial number and model on the fuselage, the three-guarantee certificate and the invoice must be consistent.
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