2. Send and receive faxes, copy documents, send and receive express, newspapers, documents, etc. ;
3. Arrange the meeting room, coordinate the meeting time and issue the meeting notice;
4. Responsible for ordering food, water, air tickets for business trips, and guest accommodation;
5. Assist the department manager to do a good job in interview reception, and assist new employees to go through the entry formalities;
6. Make the attendance sheet according to the punching record every month;
7. Responsible for the payment of administrative office expenses (water, electricity, telephone);
8. Purchase common office supplies according to department requirements, make statistics on office supplies inventory, and manage the company's fixed assets;
9. Complete the work temporarily assigned by the leader.
Front desk job responsibilities 2 1. Answer/transfer calls timely and accurately, record information and convey it in time when necessary;
2. Receive visiting guests and inform the interviewees timely and accurately;
3. Send and receive company express mail, mail, newspapers, faxes and articles, and do a good job in registration management and forwarding;
4. Can use computers, printers, etc. Perform simple word processing;
5. Be responsible for the environmental sanitation of the front desk area and ensure the normal use of the equipment;
6. Assist employees to copy and fax;
7. Complete other tasks assigned by the superior supervisor.
Front desk job responsibilities 3 1, input documents, copy documents and send and receive faxes.
2, telephone answering, transfer, recording, feedback
3. Manage files, address books and other documents.
4. Responsible for the distribution, registration management and office equipment management of daily office supplies.
5. Subscribe to the annual newspapers and magazines, send and receive daily newspapers and magazines, and exchange emails.
6, staff attendance statistics and out-of-town personnel management, ordering staff meals.
7. Complete the temporary arrangement of the leader.
Front desk job responsibilities 4 1, under the direct leadership of the cashier supervisor, do a good job of expense settlement;
2. Receiving, using, managing and returning the cashier's reserve fund;
3. Make, print and check cashier related vouchers;
4. Summarize receipts and invoices and prepare relevant reports;
5. Register the cash and bank journal according to the receipt voucher and send the voucher to the accountant;
6. Seriously answer all kinds of calls and patiently answer questions, record all reservations or appointments and make reasonable arrangements;
7. Keep the cashier equipment properly.
Responsibilities of the front desk 5 1. Responsible for all reception work at the front desk, including telephone answering and visiting reception, so as to be warm, polite and generous;
2. Assist the manager to formulate the management system and organize the administrative work;
3. Maintain employee relations and maintain the environment and safety of the office;
4. Responsible for managing and collecting office supplies;
5. Be responsible for the supervision and tracking of departmental tasks, and assist other work assigned by the manager.
Front desk responsibilities 6 1, responsible for the reception of all guests of the company.
2. Be responsible for the daily inventory management of helper supplies, register the administrative property and materials of the enterprise according to the relevant regulations of the company, make regular inventory, and be responsible for the maintenance of the property and materials.
3. Responsible for contact, coordination and communication with company leaders and other departments.
4, responsible for business cards, address books, and make records. Check attendance records, and be responsible for filing employee attendance data, leave application form and leave adjustment form.
5. Responsible for handling the daily affairs of the office, supervising and managing the office hygiene, and keeping the office clean and tidy.
The seventh part is responsible for the company's front desk work, helping to complete customer service and investment promotion in the park.
1, responsible for auxiliary work such as call, visit reception and investment negotiation;
2, responsible for sending and receiving office internal faxes, letters, express delivery and newspapers;
3. Responsible for sending, receiving and dunning bills and notices;
4. Be responsible for the handling of parking permits in the park and the statistical submission of relevant data;
5, complete other work assigned by the leadership.
Front desk job responsibilities 8 1, company telephone answering, fax, transfer and registration.
2. Enthusiastic, proactive, accurate and good visitor registration,
3. Be responsible for the distribution of company documents, notices, letters, mails, newspapers and magazines, and make distribution records and keep them;
4. Be responsible for the preparation of company meetings, and make meeting notices and minutes.
5. Responsible for ordering food, booking rooms, booking air tickets and booking train tickets;
6. Company's drinking water order
7. Keep the front desk, reception area and conference room clean and tidy; Supervise the office environment hygiene of the company; Organize newspapers and magazines in the office area;
8. Responsible for managing the cleaning and maintenance of office supplies and office equipment at the front desk;
9. Do a good job in the procurement, management and distribution registration of office supplies;
10, cooperate with the administrative personnel manager to complete the paperwork and recruitment.
1 1. Cooperate with the warehouse manager to order and track the products needed by the company.
12. Cooperate with Marketing Department to deliver products.
13, report all kinds of problems in the work in time and put forward suggestions for improvement.
14. Complete other tasks assigned by superior leaders.
Front desk job responsibilities 9 front desk job requirements
1. Familiar with office automation equipment, including computers, printers, fax machines, copiers, projectors, scanners, etc.
2. Good language skills, good Mandarin, and necessary coordination and communication skills.
3. Familiar with the company's document management.
4. Have the necessary English foundation.
5. Honest, dedicated, earnest, responsible, cheerful and enthusiastic.
Front desk work information
1. Responsible for answering the phone, recording messages, transferring calls, and managing the program-controlled telephone switchboard.
2. Responsible for the registration, interview, guidance and service of visitors.
3. Be responsible for preparing attendance reports and summarizing attendance at the end of the month, so as to provide reliable basis for wage accounting.
4. Be responsible for the distribution and delivery of company documents, notices and announcements.
5. Be responsible for the layout of the company's meeting room and the preparation of related meetings.
6. Be responsible for printing, copying and faxing relevant documents of the chairman, general manager and departments.
7. Provide administrative secretarial work such as document entry, printing, copying and mailbox management for employees above the director level.
8. Responsible for the maintenance and management of office equipment, such as photocopiers, printers and fax machines. Responsible for the distribution, registration and statistics of office supplies.
9. Complete other tasks assigned by the leaders.
Responsibilities of the front desk 10 1. Assist the sales consultant to complete the sales process, improve and supervise the customer information files;
2. Be responsible for the reception of incoming customers, statistics and transaction analysis of incoming data.
3. Assist the sales consultant to handle related sales matters.
4. Be familiar with the general situation of the company, be able to answer general questions raised by guests and provide non-confidential information on a regular basis;
5. Be responsible for receiving and forwarding telephone mails and letters, and do a good job in recording and archiving work information;
6, the front desk area cleaning, daily maintenance and maintenance of newspapers and magazines bonsai plants.
7. Complete other tasks assigned by the exhibition hall supervisor.
8. According to the company's development strategy, organize the formulation of monthly and annual sales plans and personal work plans.
9. Be responsible for the management of office supplies at the front desk and the cleaning and maintenance of office equipment.
10, responsible for customer reception and information entry.
1 1. Obey the leadership of the exhibition hall supervisor, provide first-class reception service for the guests according to the procedures and standards stipulated by the company, and hand it over to the sales consultant.
Responsibilities at the front desk 1 1 1. The front desk clerk is responsible for answering the front desk service hotline and transferring calls, making telephone inquiries, carefully recording important matters and conveying them to relevant personnel, without leakage or delay.
2. Understand the work arrangement of the administrative manager and assist the personnel clerk to do other work in the administrative department.
3. Responsible for signing and distributing all kinds of letters, parcels, newspapers and magazines.
4. Be responsible for the sanitation and cleaning of the company's front desk or consulting reception room and the placement of tables and chairs, and keep them clean and tidy.
5, always stick to the front desk job, abide by the company's rules and regulations, do a good job, and shall not leave at will.
6. Be responsible for the basic consultation and introduction of visiting customers, strictly implement the company's reception service specifications, and adhere to good manners.
7. Seriously implement the regulations on the management of target cards and complete the work and tasks assigned by this department.
8. Manage all kinds of office equipment, rationally use and improve the efficiency of equipment use, and advocate thrift.
9, responsible for the company's document processing, printing and fax sending and receiving.
10. Fill in the customer complaint telephone registration form in time, send it to the customer service team as soon as possible, and summarize the customer complaint records to the deputy general manager regularly.
Responsibilities of the front desk 12 1. Answer phone calls, receive faxes, record information, transfer calls or record information as required to ensure timeliness and accuracy.
2. Receive, register and guide the visiting guests, arrange the negotiation place, and inform the interviewee in time. Irrelevant personnel, door-to-door sales promotion and unreasonable troubles should be turned away.
3. Keep the meeting room clean and tidy, and show the good image of the company.
4. Responsible for the company's express delivery, letters, parcels, records, etc., and update the address book;
5. Be responsible for the use and management of copying, faxing and printing equipment, and use it rationally to reduce material consumption.
6. Cooperate with the recruitment of administrative personnel.
7. Responsible for ordering and managing the company's drinking water.
8. Assist the personnel department to contact and handle social security matters according to company regulations;
9. Responsible for the procurement, storage, distribution, registration and inventory of all kinds of office supplies, regularly count the demand of low-value consumables of office supplies in various departments to ensure timely supply, regularly summarize and inventory the company's fixed assets, and prepare the inventory report of fixed assets;
10, to assist the government in supporting fund application, qualification certificate application, change, annual inspection and review;
1 1. Assist the company to coordinate the relationship with government functional departments (including the Administration for Industry and Commerce, social insurance companies, etc.). Ensure the accessibility of government decrees;
12, assist the superior to complete the daily work and complete the affairs assigned by the superior.
Responsibilities of the front desk 13 1. Assist the manager of the front desk department to do the daily reception work, preside over the overall work of the front desk shift, create a harmonious working atmosphere and reduce the friction in the working environment.
2. Directly supervise the escort service, ensure the implementation of service procedures, supervise the inquiry service and meet the requirements of the guests.
3. Master the reservation and guest situation of the day, and maximize the sales of instant rooms according to the arrival and departure guest list of the day.
4, responsible for the preparation of staff scheduling, reasonable arrangement of subordinate work, management, deployment of various consumables used by the department, strictly control the cost, timely convey the instructions of the front office manager.
5. Attend the supervisor's regular meeting, keep abreast of the employees' ideological trends and report to the department manager, and inspect and supervise the employees' gfd, labor discipline, smiling service, polite language and work efficiency.
6, responsible for the safety and fire control work of the inspection department, responsible for arranging the reception of important guests and the implementation and inspection of important news, responsible for checking the accuracy of all reports in the front office.
7. Make a training plan, organize its implementation, fairly evaluate the work of subordinates, and make weekly work records.
8. Participate in the reception work at the front desk, effectively solve the guest complaints and related problems in this department, and coordinate and contact with relevant departments.
9. Keep close contact with the assistant manager in the lobby and the cashier.
Front desk responsibilities: 14 1. Visiting reception work, including offering seats for customers, handing tea, consulting customers' visiting intentions and registering customers' visiting. (Fill in the "Customer Visit Registration Form") After the customer leaves, he is responsible for cleaning up the health of the negotiation table. Supervise the attendance of all employees, and do not punch in. Once found, they will be punished.
2. Responsible for arranging the reception of designers for customers who come to consult and decorate. When introducing designers to customers, we should briefly introduce designers.
3. Pay a return visit to the customers who have signed with our company. During the construction period, follow up at least three times to understand the customers' views on construction services, and report the follow-up records to the company manager.
4. Call back the completed customers. In principle, pay a quarterly visit during the warranty period, fill in the after-sales service record form of completed customers, give feedback to the engineering department in time for the problems reflected by customers, and urge the engineering department to guarantee the projects that need warranty. And timely report the maintenance situation of the engineering department to the company manager.
5. Provide services for non-decoration customers and introduce them to all departments in time.
6, answer the phone, with sincere sweet voice and professional terminology, reflect the good image of the company.
7. The company holds various meetings. As long as you attend, you should keep the meeting minutes, arrange them after the meeting and send them to the general manager for approval, and then to the relevant departments.
Responsibilities of the front desk 15 1. Responsible for sorting out and keeping the commonly used forms of the company, and supplementing them according to the actual use scenarios.
2. Supervise the daily attendance of employees.
3. Do a good job in material collection and file management.
4. Assist the superior to manage the house safety and provide timely and effective administrative services for other departments.
5. Assist the superior to complete the company's administrative affairs and daily affairs within the department.
6. Prepare the minutes of the meeting before the meeting and sort out the information after the meeting.
7, responsible for the use and management of copying, fax and printing equipment, reasonable use, reduce material consumption.
8. Assist the director to coordinate all departments of the company and make progress in completing the affairs temporarily assigned by the superior.
9, responsible for the inventory of office supplies, completes the registration and filing. And register the receipt, distribution and warehousing of office supplies.
10, answer the phone, receive the fax, transfer the phone or record the information as required to ensure timely and accurate.
1 1, do a good job of reception registration and guidance for visiting guests, and inform the interviewee in time. Selling to irrelevant people, unreasonable, will be rejected.
12, responsible for sending and receiving express letters and parcels of the company.
13, responsible for the monthly statistics of the company's employees' attendance and the filing of attendance data.
14, check the material inventory irregularly, and do a good job in logistics support in time.
15, adhere to the company's cleanliness and hygiene, and show the good image of the company.
Job responsibilities at the front desk 16 Job responsibilities:
1, receive visiting guests and inform the interviewees timely and accurately;
2. Responsible for the cashier at the front desk;
3. Responsible for the environmental maintenance of the front desk area to ensure the safety and normal operation of the equipment;
4. Complete other tasks assigned by superiors.
Qualifications:
1, good image, good temperament, age 20-25 years old, height157-163 cm;
2. Relevant work experience, secretarial, administrative and other related majors are preferred;
3, strong sense of service, skilled use of computer office software;
4. Have good coordination and communication skills, have a sense of responsibility, be lively and cheerful, and have affinity;
5. Mandarin is accurate and fluent, with necessary etiquette knowledge;
6. Excellent fresh graduates can also study.
Responsibilities of the front desk 17 1. Receive and process reservation information.
2. Warmly receive guests, go through various formalities quickly, and arrange the check-in registration of VIP guests and conference guests in advance.
3. Keep in touch with relevant departments, handle all kinds of information in time, and strive to improve service quality and room occupancy rate.
4. Responsible for paying bills for guests, and collecting accommodation and other expenses by cash or transfer, credit card, etc.
5. Classify guest bills and input them into the computer in time for safekeeping.
6. Do a good job in the registration and custody of valuables and the storage and extraction of luggage.
Responsibilities of the front desk 18 1. Familiar with hotel room product knowledge and sales policy.
2, according to the working procedures and standards of this position, to ensure the provision of quality services.
3. Assign rooms according to the reservation and guest requirements, and handle the check-in, room change and check-out procedures for the guests.
4, master the reservation on duty, responsible for customer home reception, consulting services.
5. Membership card promotion and membership processing.
6. Master the operation of PMS system and public security system.
Responsibilities of the front desk 19 1. Understand and master the current and future room reservations;
2. Familiar with the front desk computer operating system, door lock control system and bank credit card system, and familiar with the use of various facilities and equipment at the front desk;
3. Check in for the guests;
4. Handling services such as changing rooms, renewing rooms, inquiring and leaving messages;
5. Responsible for the daily cleaning and hygiene of the front desk;
6. Record the guest's opinions and suggestions and accept the guest's complaints;
Job responsibilities at the front desk 20 1, check the handover records, understand the handover of the previous shift, and be responsible for handling it.
2. Be familiar with the reservation information, understand the customer's situation, especially remember the names of VIPs and regulars who will come to the store.
3. Be proficient in various professional businesses and skills at the front desk and provide good customer service.
4. Grasp the information inside and outside the store and provide accurate inquiry service.
5. Be responsible for the check-in procedures for the guests staying in the hotel.
6. Be responsible for the management and issuance of room cards and strictly abide by the verification system.
7. Make relevant reports and provide accurate reception information for other departments.
8, daily administrative logistics operation.
Front desk job responsibilities 2 1 1, good image and temperament, strong sense of responsibility, able to obey the corresponding work assignments.
2, according to the prescribed procedures and standards to provide first-class reception service to the guests.
3. Responsible for the registration, reception and introduction of visitors and guests.
4. Be familiar with the general situation of the company and answer the guests' inquiries.
5. Have a good team spirit, service awareness and strong communication and organization and coordination skills.
Job responsibilities at the front desk 22 1, check the handover records, understand the handover of the previous shift, and be responsible for handling it.
2. Be proficient in the professional business and skills of the front desk and do a good job in customer service.
3. Grasp the information inside and outside the store and provide accurate inquiry service.
4. Be responsible for the check-in, registration, check-out and cashier procedures of hotel guests.