How about Huaan Auto Insurance?

Huaan Insurance and Lanling build a highly collaborative digital office platform to boost business development, improve efficiency, improve user experience, and create a smart benchmark for innovation and transformation of the insurance industry.

Established 24 years ago, Huaan Insurance has guarded thousands of bright lights.

Huaan Property Insurance Co., Ltd. (hereinafter referred to as "Huaan Insurance") is a professional property insurance company approved by the People's Bank of China and formally established on June 5438+0996 65438+ 10/8. Headquartered in Shenzhen, with a registered capital of RMB 26,543.80 billion, it mainly engages in various types of property insurance, liability insurance, credit guarantee insurance, agricultural insurance, accidental injury insurance, short-term health insurance and reinsurance business. After more than 20 years of development, Huaan Insurance has grown into a national financial institution with excellent asset quality, energetic staff and outstanding innovation ability.

(Image from Huaan Insurance official website)

Up to now, Huaan Insurance has set up branches in Beijing, Shanghai, Shenzhen, Guangdong, Hunan, Fujian, Guangxi, Jiangsu, Sichuan, Zhejiang, Dalian, Shandong and other 3/kloc-0 provinces, municipalities and autonomous regions, with more than 1000 subsidiaries. At the same time, Huaan Insurance has made a new breakthrough in the process of informatization, and its Tianyan platform project won the second prize of "20 19 China Insurance Industry Informatization Excellent Case"; The online personal workbench for claim settlement will actively push the claim settlement task; Micro Mall, Zhang Bao and other platforms are online AI intelligent robot customer service. ......

List of Hot-selling Products of Huaan Insurance

In the future, Huaan Insurance will continue to practice the business philosophy of "responsibility, professionalism and forge ahead" with practical actions, and contribute to the realization of the industry vision of "insurance, better life".

Join hands with Lanling to build a unified management support platform.

In recent years, with the deep integration of the Internet and the insurance industry, the original IT architecture has been unable to meet the needs of the rapid development of the new generation of insurance business. Huaan Insurance urgently needs to build a highly intelligent mobile office system to solve many problems in the company's digital transformation. Based on the development needs of the Group, Huaan Insurance and Lanling have built an intelligent office system integrating process control, information platform and multi-dimensional portal. The system consists of four portals: group information portal, personal workbench, self-service portal and operation management portal, which improves the management level of the group through digital means.

■ Information is unified, and news, company system, information, system documents, announcements, regulatory information, industry trends, financial consultation, learning materials, forum content, etc. can be tracked in the group. Thousands of employees of the Group can keep abreast of the latest developments of the company on the portal website anytime and anywhere.

■ Four portals, such as Group information portal, personal workbench, self-service portal and operation management portal, are easily customized by thousands of people, and thousands of people break the communication barriers between upstream and downstream business chains within the enterprise; Once you log in, you can avoid logging in to the original multiple systems of Huaan Insurance, and the workbench can focus on pushing the to-do items of the enterprise business system, which is convenient for employees to handle affairs.

■ The process is online, and the remote settlement of claims includes the internal process of the group, cost control process, staff flow, administrative process, etc. 1 1, which solidifies the management power and responsibility; Internal processes are convenient for employees to work, and external processes are connected with existing business systems to realize information exchange and speed up claims settlement; At the same time, it supports mobile approval and breaks the time and space restrictions.

■ Meeting management, which easily manages every meeting covering all business scenarios of enterprise meetings, realizes closed-loop management from pre-meeting topic determination, meeting approval, meeting preparation, meeting service during the meeting, and post-meeting work implementation, realizes reasonable planning before the meeting, efficient decision-making during the meeting, and efficient implementation after the meeting, which strongly supports agile coordination of insurance business and greatly improves meeting efficiency.

■ Knowledge learning helps to improve professional skills. The insurance industry has complex professional knowledge and high entry threshold. The development of insurance companies is closely related to industry regulations and national laws and regulations. Insurance companies must always keep a keen sense of touch. Support product research and development, staff training and knowledge transfer by establishing a knowledge document database covering corporate culture, human resources, administration, finance, marketing and other fields.

■ Open up micro-enterprises to solve the inconvenience of working in different places. There are many branches in insurance companies, and the business personnel are highly mobile. They can access many functions, such as to-do notifications, data channels, newspaper signing applications, conference management, agile projects and so on. Thousands of people are online every day, which makes work collaboration smoother.

Three Values, Escort Huaan Insurance's Future Dream

The unified management support platform created by Huaan Insurance and Lanling * * * makes insurance services more intelligent by realizing "mobile, knowledgeable, integrated, digital and intelligent" office. After the system has been online for a period of time, the convenience brought to the group is as follows:

● Employees work like friends. Based on the mobile platform, all offices of an enterprise can be opened and completed on one APP, from product managers and administrative directors, from operations, technology, legal affairs to finance and marketing positions, they can work anytime and anywhere. ● Hundreds of processes flow at high speed. Build an integrated process system, introduce hundreds of processes, clarify the rights and responsibilities of various departments, strengthen centralized management and control of enterprises, and improve the execution efficiency of the whole enterprise. ● Enterprise size information is completely known. Realize the sharing, uploading and publishing of internal information such as news, official documents, notices and announcements of all business divisions, and support efficient business development.

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