Customs clearance refers to the process of customs declaration, inspection, taxation, release and other procedures when express delivery enters and exits a country's customs territory. Only in the case of transnational express delivery will there be a step of express customs clearance. According to the laws and regulations of various countries, when express delivery enters the country, it needs to enter the customs of the government agencies of that country for customs declaration, and it can only be released after inspection to ensure that there are no prohibited items.
If the message of "customs clearance" appears for a long time, it may be because the logistics information system is updated slowly, or there are other problems in the express route. At this time, you can try a variety of novelty retrieval methods to query information, or you can contact the customer service of the courier company for consultation.