Since July 8, 2009, China Eastern Airlines customer service hotline 95530 has been opened nationwide. Passengers in the customer service network coverage area can get in close contact with China Eastern Airlines by simply calling the local unified service hotline 95530, and enjoy the localized customer service with uniform quality throughout the country.
95530 is available in four languages: Chinese, English, Japanese and Korean, and the agent provides non-face-to-face service for passengers 24 hours a day. Compared with the original local single business function, the customer service center provides passengers with integrated services and sales of China Eastern Airlines products through a unified service platform. The service content of 95530 covers ticketing and information services such as flight information inquiry, ticket reservation and change, as well as frequent flyer member service of Orient Miles.
Brief introduction of Eastern Airlines
China Eastern Airlines Group Co., Ltd., formerly known as China Eastern Airlines, was established in 1988. 1In June, 1957, the former Shanghai Civil Aviation Administration established the first flight squadron after the liberation of Shanghai, which has been integrated, expanded and renamed several times. 1988 according to the management system reform plan of separating government from enterprise in China, China Eastern Airlines was established on the basis of the fifth flight brigade of our flight team, and other branches of our team were successively assigned to the newly established China Eastern Airlines.
From the very beginning, China Eastern Airlines made a strategic decision to blaze new trails, deepen reform, speed up the pace and fly to the world. It only took more than three years to open flights to the United States and Western Europe.
Reference to the above content: Baidu Encyclopedia-Eastern Airlines
The 24-hour telephone number of China Eastern Airlines customer service is 95530.
China Eastern Airlines Co., Ltd. is one of the three major airlines in China. Its predecessor can be traced back to 1957, the first flight squadron established by the former Shanghai Civil Aviation Administration. Later, China Eastern Airlines 1988 was formally established. Headquartered in Shanghai, it is the first three-listed airline in China and one of the three state-owned backbone aviation enterprises in China.
China Eastern Airlines takes Shanghai as its comprehensive hub and Xi and Kunming as its regional hubs, and has built an aviation network leading to all parts of the world. Mainly engaged in domestic and international air passenger transport, freight transport, baggage transport, general aviation and other business and extended services. On June 30, 2022 10, China Eastern Airlines announced its third-quarter results, saying that its revenue in the first three quarters of 2022 was 35.85 billion yuan; The net profit loss attributable to shareholders of listed companies is 2.81.1.60 billion yuan; Loss of basic earnings per share 1.4897 yuan.
China Eastern Airlines is engaged in services:
China Eastern Airlines is mainly engaged in domestic and international air passenger transport, freight transport, postal services, baggage transportation, general aviation and other businesses and extended services. Holding China Cargo Airlines Co., Ltd. and China Eastern Airlines Jiangsu Co., Ltd., Shanghai Airlines Co., Ltd. and China United Airlines Co., Ltd. share in China Eastern Airlines Wuhan Co., Ltd., and wholly holding Eastern General Aviation Co., Ltd.
In the main business of air transportation, China Eastern Airlines has implemented the strategy of network management of the center and established an air transportation network with Shanghai as the center, relying on the Yangtze River Delta, connecting the global market and paying equal attention to passengers and goods. It has a route network that runs through the eastern and western parts of China and connects Asia, Europe, Australia and America. Build a unified operation and management model, and establish pillar business systems such as flight safety technology, air ground handling, maintenance, marketing and operation control that are close to the world level.
China Eastern Airlines customer service telephone number 95530.
China Eastern Airlines Hotline: 95530.
Orient Miles member hotline: 4008395530.
VIP hotline: 4008295530.
Headquartered in Shanghai Eastern Airlines Customer Service Telephone, China Eastern Airlines Group is one of the three state-owned backbone air transport groups in China. After continuous adjustment of industrial structure and optimization and integration of resources, a comprehensive air transport service system with air transport as the core and other related industries as the support has basically been formed. If you have any questions, you can call customer service at 95530.
95530 is available in four languages: Chinese, English, Japanese and Korean, and the agent provides non-face-to-face service for passengers 24 hours a day. Compared with the original local single business function, the customer service center provides passengers with integrated services and sales of China Eastern Airlines products through a unified service platform.
The service content of 95530 covers ticketing and information services such as flight information inquiry, ticket reservation and change, and the customer service telephone number of China Eastern Airlines. Oriental Miles frequent flyer membership service; Domestic hotel room reservation service can also provide services such as business travel, tourism vacation, team and group customers. At the same time, 95530 is also the complaint acceptance center of China Eastern Airlines, which fully accepts passengers' opinions and suggestions during the whole transportation process of China Eastern Airlines.
Reference to the above content: Baidu Encyclopedia -95530
China Eastern Airlines telephone 24-hour manual customer service China Eastern Airlines customer service hotline: 95530.
95530 is available in four languages: Chinese, English, Japanese and Korean, and the agent provides non-face-to-face service for passengers 24 hours a day. Compared with the original local single business function, the customer service center provides passengers with integrated services and sales of China Eastern Airlines products through a unified service platform.
The service content of 95530 covers ticketing and information services such as flight information inquiry, ticket reservation and change; Oriental Miles frequent flyer membership service; Domestic hotel room reservation service can also provide services such as business travel, tourism vacation, team and group customers.
95530 is also the complaint acceptance center of China Eastern Airlines, which fully accepts passengers' opinions and suggestions during the whole transportation process of China Eastern Airlines.
Development of China Eastern Airlines;
With the gradual progress of information construction of China Eastern Airlines Co., Ltd., the new customer service center number 95530 of China Eastern Airlines was officially opened on July 8.
At present, the SMS platform has been initially established successfully, which can provide a variety of SMS self-service to better meet the diverse air travel service needs. At that time, China Eastern Airlines passengers can not only inquire about flight information and frequent flyer information through SMS, but also use their mobile phones to easily book tickets, check tickets and go through boarding procedures such as boarding passes.
It is estimated that the amount of information exchanged every day is equivalent to 12000 operators answering the phone. The opening of 95530 not only saves a lot of manpower and material resources for China Eastern Airlines, but also brings more efficient and accurate services to passengers.