1. Network problem: Please make sure that your mobile phone and mobile phone watch are connected to a stable network and the network connection is normal.
2. Message notification settings: Please check your mobile phone settings to ensure that notification settings are turned on and allow Wisteria Garden applications to send notifications.
3. Application version: Please make sure that the Wisteria Garden application on your mobile phone is the latest version. If not, try updating the application.
4. Mobile phone watch settings: Please check your mobile phone watch settings to ensure that the notification function of video messages is turned on and the mobile phone number for receiving messages is set correctly.
If the above methods can't solve the problem, please try to restart your mobile phone and mobile phone watch, or contact Zitengyuan customer service for further help.