What should I do if Tian Hongka forgets his card password?

If you forget your password, you can consult Tian Hong's online customer service and provide your card number and screenshot for them to help you verify. If it is confirmed that this card is really yours, they can ask to freeze this card and give you a new one. If you just forget the card secret after redemption, you can log on to the recharge website in Tian Hong, and there is a card status query in the upper left corner of the homepage. After logging in the entered card number password, you can see the card secret you exchanged.