B2 1 Online Data Processing and Transaction Processing Services
Online data processing and transaction processing business refers to the business of providing online data processing and transaction/transaction processing for users through public communication network or Internet by using various data and transaction/transaction processing application platforms connected with public communication network or Internet. Online data processing and transaction processing services include transaction processing services, electronic data exchange services and network/electronic equipment data processing services.
B22 domestic multi-party communication service business
The domestic multi-party communication service refers to the voice and image communication service that is interactive or on-demand at two or more points in China through multi-party communication platforms and public communication networks or the Internet.
Domestic multi-party communication services include domestic multi-party teleconference services, domestic video teleconference services and domestic Internet conference television and image services.
B23 store-and-forward service
Store-and-forward service refers to the service of providing users with information transmission by using store-and-forward mechanism. Store and forward services include voice mail, e-mail and fax store and forward services.
Voice mail service refers to the service that provides users with the storage, retrieval and call of voice information and its auxiliary functions by using the voice mail system connected with public communication network, public data transmission network and Internet. Each voice mailbox has a special mailbox number, and users can operate through terminal equipment such as telephone or computer to complete the functions of sending, receiving, storing, deleting, forwarding and notifying information.
E-mail service refers to the e-mail service that provides users with one-to-one or one-to-many e-mail editing, sending, transmitting, storing, forwarding and receiving by using various e-mail transmission protocols through the Internet. It is combined with public communication network through intelligent terminals and computers. , and provide users with various types of information exchange in the form of store and forward.
Fax store-and-forward service refers to the service of setting a store-and-forward system between fax machines of users and between fax machines and computers, and transmitting faxes between users to the opposite end in non-real time under the control of the store-and-forward system.
The fax store-and-forward system is mainly composed of a fax workstation and a fax store-and-forward mailbox, which are connected with the Internet through a packet network, a digital private line. Fax store-and-forward service mainly includes multi-address delivery, appointment delivery, fax mailbox, designated recipient communication, message archiving and other auxiliary functions.
B24 Call Center Service
Call center business refers to the establishment of information base through information collection, processing and storage by using the call center system and database technology connected with the public communication network or the Internet, entrusted by enterprises and other relevant units, and providing users with services such as business consultation, information consultation and data inquiry about their own units through the public communication network.
Call center business also includes call center system and operator seat rental service.
Users can enter the system through fixed telephone, fax, mobile communication terminal and computer terminal, access the database of the system, and obtain information consulting services about the company through voice, fax, e-mail and SMS.
Call center business includes domestic call center business and offshore call center business.
B24- 1 domestic call center service
Domestic call center business refers to the call center business mainly for domestic users, which is provided for domestic and foreign units by building a call center platform in China.
B24-2 offshore call center business
Offshore call center business refers to the call center business that provides overseas units and serves overseas users by setting up a call center platform in China.
B25 information service industry
Information service refers to the business of providing information services to users through public communication networks or the Internet through information collection, development, processing and information platform construction. The types of information services include information publishing platform and delivery service, information search and query service, information community platform service, information instant interaction service, information protection and processing service, etc.
Information publishing platform and delivery service refers to the service of establishing an information platform to provide other units or individual users with a platform for publishing information such as text, pictures, audio and video, application software, etc. Platform providers can deliver and distribute information such as text, pictures, audio and video, application software and so on to the terminals and e-mail boxes designated by users according to the needs of units or individual users.
Information retrieval and query service refers to providing users with information retrieval and query services such as web pages, texts, pictures, audio and video through public communication networks or the Internet by means of information collection and retrieval, data organization and storage, classified indexing and sorting.
Information community platform service refers to the establishment of a socialized network activity platform on the public communication network or the Internet, which can be used by registered or group users to communicate online words, pictures, audio and video synchronously or asynchronously.
Information instant interactive service refers to the service of providing users with instant messages (including words, pictures, audio and video), files and other information by using public communication network or Internet and through client software and browsers running on computers and intelligent terminals. Information instant interactive services include instant messaging, interactive voice services (IVR) and end-to-end two-way real-time voice services (including video voice services) based on the Internet.
Information protection and processing service refers to providing users with services such as terminal virus query and deletion, terminal information content protection, processing and processing, spam interception and non-interference by building a public service platform and client software running on computers and intelligent terminals.
B26 coding and rule conversion service
Coding and protocol conversion services refer to providing users with user identity conversion services between public communication networks and the Internet or between telephone numbers, Internet domain name resources and Internet service identification (ID) numbers on the Internet. Code and protocol conversion service refers to Internet domain name resolution service.
B26- 1 Internet Domain Name Resolution Service
Internet domain name resolution is the process of realizing the corresponding relationship between Internet domain names and ip addresses.
See the screenshot for the application materials for the second type of value-added telecom services.