The following are the 24-hour manual service telephone numbers of ETC customer service all over the country:
1. Beijing ETC customer service telephone number: 0 10-960 1 1.
2. Tianjin ETC Customer Service Tel: 4007554007.
3. Hebei ETC customer service telephone number: 0311-96122.
4. Shanxi ETC customer service telephone number: 035 1-7337793.
5. Inner Mongolia ETC customer service telephone number: 0471-12122.
6. Liaoning ETC customer service telephone number: 024-96 199.
7. Jilin ETC customer service telephone number: 0431-12122.
8. Heilongjiang ETC customer service telephone: 045 1-96369.
9. Shanghai ETC customer service telephone number: 021-12319/12122.
PS: The above etc customer service telephone numbers may be changed and updated for reference only. Generally, you can directly call the local 12 122 for consultation.
Electronic toll collection (ETC) is one of the service functions of intelligent transportation system, which is especially suitable for use in expressway or bridge and tunnel environment with heavy traffic. Expressway toll office has a special ETC toll channel.
As long as the owner installs an induction card on the front windshield of the vehicle and pre-stores the fees, there is no need to pay or stop manually when passing through the toll booth, and the high-speed toll will be automatically deducted from the card, which can realize automatic charging. This charging system charges less than two seconds for each car, and the capacity of the charging channel is 5 to 10 times that of the manual charging channel.
The use of automatic electronic toll collection system can make expressway's toll collection move towards paperless and cashless management, fundamentally put an end to the loss of toll tickets and solve the financial management confusion in expressway's toll collection. In addition, the implementation of fully automatic electronic toll collection system can also save capital construction costs and management costs. ?
The system needs to install vehicle-mounted equipment carrying vehicle information on the vehicle. When the vehicle enters the entrance of the non-stop electronic toll collection channel, the station-level equipment of expressway data acquisition and processing system reads the vehicle information in the vehicle-mounted equipment, calls up the matching vehicle data from the database, publishes, stores the records and uploads them to the data management center of expressway data acquisition and processing system.
The data management center analyzes the passing vehicles, forms a deduction transaction and uploads it to the bank in real time, and the bank returns to the data management center in real time after completing the transaction processing.