First of all, don't forget your active attitude. As an online education institution, you have changed the way of education, but the original intention must be the same. It must be to let children study hard and make their grades better. After I have made clear my purpose, I think online education institutions will put forward corresponding countermeasures for this, and then they can do better, stronger and more attractive to children.
The second point is transparency, because online education has only become very popular in recent years, so many parents don't know his specific education model, such as what to study in autumn. How much is the charge? Is there a discount? How many people are in class together? I think it is the most basic to let consumers know these minimum information, but some online education institutions just can't do this. They are using their parents' blind spots of knowledge and then fooling them. Parents' paying for classes is their ultimate goal. Then these ignorant parents will regret or even be annoyed after signing up, some will want to refund the fees, but some institutions will say, we have explained to you before, and the fees after class cannot be refunded. So this is actually a hooligan.
Third, screen teachers with poor educational content and quality. Because this online education model has only emerged in recent years, many institutions are not strict in selecting teachers, which leads to the poor quality of many teachers, and the quality of teachers who educate children must be guaranteed.