Railway customer service telephone

12306。

The telephone number of railway 12306 manual service is local area code+12306.

For example, the railway service telephone number 12306 in Jinan, Shandong Province is 053 1- 12306, where 053 1 is the area code of Jinan, Shandong Province. 12306 has a passenger mailbox of kyfw@ 12306.cn and a freight mailbox of hyfw @12306.cn; The mailbox of luggage is xbfw @12306.cn.

12306 booking tickets

The ticket reservation function can query by arrival or train number, and can also select the stop type and train number to accurately query the ticket balance, as well as online booking of train tickets.

Note: The website deals with passenger train ticket sales starting with "C", "D", "G", "Z", "T", "K", "A" and "Y". 1000 to 7598.

(Tickets for international passenger trains and round-trip passenger trains to and from Hong Kong will not be handled for the time being, and the Guangzhou-Shenzhen-Hong Kong high-speed rail round-trip tickets will be officially sold from September 18.

However, according to the newly formulated Guangzhou-Shenzhen-Hong Kong high-speed rail cross-border passenger transport organization rules, cross-border passengers purchase tickets, change tickets, refund tickets and other related rules are different from those in the mainland. Passengers can make inquiries through the websites of the Mainland and Hong Kong Railways (MTR), customer service telephone numbers and station announcements before traveling. )

Since February 30th, 20 16, 16, the pre-sale period of tickets has been adjusted from 60 days to 30 days.