Knock, knock, knock, knock, knock, knock, knock.

Online service duration = 9: 00 a.m.-9: 00 p.m. 18: 00 p.m. (the time when the first customer service logs in and the last customer service leaves work, including the customer service suspension time). ?

JD.COM Knock Knock Computer Edition Software Features:

1, customer service personal sales attendance workload satisfaction data list.

2. Customers can convert voice information into text for easy processing.

3. Now, the assistant bargains for Chuanmei Printing, etc. , and set more than one.

4. Record customer opinions, order opinions and customer requirements in real time.

Features of JD.COM Knock Knock Computer Edition Software;

1, which supports the use of words, pictures and expressions to chat with buyers and solve them easily.

2. Support the creation and use of quick reply, which can solve the problem reasonably.

3. Check the order quickly while receiving the buyer's suggestion, which is convenient for solving.

4. When people are busy, it is simple to transfer the buyer's consultation to colleagues.

Merchants should take full responsibility for all activities in their accounts, and properly keep their accounts, personal information and related passwords. If JD.COM takes the relevant responsibilities first, the merchant shall bear any losses that may be caused by unauthorized persons using its account.

If the compensation or compensation reached between the merchant and the consumer is paid by JD.COM in advance, the merchant shall pay the corresponding amount to Jingdong within 5 days from the date of payment by Jingdong. COM's notice. JD.COM, who fails to pay the overdue amount, has the right to deduct it from the amount or deposit that should be settled. If the corresponding amount is insufficient to deduct compensation or compensation, the merchant agrees to compensate all expenses and losses incurred in JD.COM.