The Office of Xi Epidemic Prevention and Control Headquarters has decided that the epidemic consultation (telephone) service will be provided by the public hotline (12345) from August 23rd, 2020.
On the evening of June 24th, 2020, the epidemic prevention and control headquarters in Xi opened two 24-hour consultation hotlines, and on October 26th, 65438, two more hotlines were added, including four hotlines (029-87448052, 029-89820896, 029-8982 1008).
Since the opening of the hotline, it has received strong attention from the general public, and the telephone number has been busy. Thirty-two hotline consultants worked in three shifts and held their posts, providing 24-hour uninterrupted consultation service to the public, providing consultation service 167000 person-times.
Extended data
65438+On June 24th, 2020, in response to Xi Shi's novel coronavirus epidemic, the municipal party committee and municipal government opened two 24-hour consultation telephones for the general public for the first time. Please call 029-87448052 029-89820896 for details.
Since the opening of the hotline, it has received strong attention from the general public, and the telephone number has been busy. 20 hotline consultants work in two shifts and stick to their posts, and continue to provide 24-hour uninterrupted consulting services to the public.
By 8: 00 a.m. on October 30th, 2020, a total of 290/kloc-0 telephone calls were received from citizens inside and outside the province and in the city, which solved many consultation problems such as accommodation, catering, transportation, policy and prevention knowledge.
Western Network -Xi 'an epidemic situation consultation telephone number change consultation, please call the public hotline 12345.