China Railway Customer Service Center is an important window for railway service customers, which integrates passenger and freight transportation information of the whole railway and provides passenger and freight transportation business and public information inquiry service for the society and railway customers.
Tickets can be purchased directly by booking tickets by telephone, except for student tickets, disabled soldiers tickets and other tickets that need discount coupons. Please enter a valid ID number when booking tickets by telephone. At present, four kinds of documents are accepted: resident identity card, Hong Kong and Macao residents' travel permit to and from the mainland, mainland travel permit for taiwan residents and valid passports that can be used according to regulations.
Book high-speed rail tickets online?
1. Search in official website 12306 and open official website 12306. Log in to 12306, click "My 12306" at the top right of the page, enter the "Personal Center" page, find it under the "Order Center" column in the list on the left and click it.
2. Query Railway 12306app and open Mobile Railway 12306app. After entering the home page, click "My" below, and click "Not logged in" in the upper left corner. After entering the login registration page, enter the user name and password to login account number 12306. After entering the home page, click "Order" below.