What is the responsibility of the after-sales office?

First, the role and significance of job responsibilities

1. Maximize the scientific allocation of labor and employment;

2. Effectively prevent work disputes arising from overlapping work;

3. Improve the vitality of internal competition and better discover and use talents;

4. The basis of organizational evaluation;

5. Improve work efficiency and quality;

6. Standardize operational behavior;

7. Reduce illegal acts and accidents.

Second, what is the responsibility of the after-sales office?

The after-sales service office is responsible for the collection, classification and preservation of data and materials of the after-sales service department. So what is the responsibility of the after-sales office? The following are ten items I brought to you about the responsibilities of the after-sales office. I hope you like them!

What is the responsibility of the after-sales office? 1

Responsibilities:

1, responsible for timely and accurately summarizing and reporting the after-sales data required by manufacturers and groups,

2. Responsible for sorting out the monthly data of the after-sales department, completing the monthly summary and updating the after-sales kanban.

3. Be responsible for the statistics, arrangement and simple analysis of after-sales business related data.

4. Responsible for sorting out and sending the minutes of after-sales department meetings.

5. Be responsible for the management of maintenance orders and customer files to ensure the safety, accuracy and completeness of relevant information.

6. Organize all kinds of documents of the department and file them well.

7. Assist after-sales personnel to improve the process of leave, leave adjustment and business trip.

8. Responsible for the collection and distribution management of goods in the after-sales department.

9. Other temporary arrangements,

Requirements:

1, full-time college degree or above, 1 year or above experience in data statistics and clerical work;

Under 2.25 years old;

3. Have certain data analysis ability;

4. 4S shop experience is preferred.

What is the responsibility of the after-sales service office?

Responsibilities:

1. Attendance Statistics of Project Department

2. The spare parts for installation and maintenance are collected, packaged and delivered by the courier company.

3. The use of spare parts in each project, docking warehouse

4. List of treasure chest and repair box

5. Locator list

5. Inspection, collection and data registration of completion acceptance data.

6. All kinds of housekeeping information records

7. Nail procurement, payment and other applications

8. Daily affairs such as office supplies application and WeChat statistics.

Job requirements:

Skillful use of office software, clear thinking, good at thinking, diligent in recording, safe, stable and heavy.

What is the responsibility of the after-sales office? three

Responsibilities:

1, responsible for collecting, processing and summarizing the daily data of the after-sales department, and filling in relevant reports to ensure the accuracy and timeliness of the data;

2. Docking and internal after-sales data;

3. Be responsible for the performance accounting of after-sales department and other logistics matters;

qualified

1, bachelor degree or above, with certain data processing ability and strong logical thinking;

2. Skillful use of office software;

3, work carefully, have a sense of responsibility, can withstand greater work pressure;

What is the responsibility of the after-sales office? four

Job responsibilities:

1. Remind customers to renew the work premium;

2. Handle all kinds of security services for customers; Contact address change, contact telephone number change, payment account number change and other related businesses;

3. Help customers to handle claims business, reduce customer claims time and improve claims timeliness;

4. Provide customers with all-round financial management services such as information consultation, policy management, claim settlement and insurance money collection;

5. Maintain and manage customer relationship, and expand business on this basis to improve after-sales service satisfaction;

6. Explain the customer's original insurance policy, so as to find the protection gap and propose a reasonable solution to the customer.

Requirements:

1, aged between 20 and 45, can accept fresh graduates.

2. Full-time college degree or above, regardless of gender;

3. Cheerful and confident, with good expression and communication skills;

4. Good health, good conduct, mature thinking, sense of service, strong sense of responsibility and dedication, good self-management ability, good at challenges, teamwork spirit and certain management or team leadership experience;

5. Experience in finance, insurance, management, law or sales is preferred.

What is the responsibility of the after-sales office? five

operating duty

1. After-sales installation/maintenance and other service information dispatching outlets, and monitor the completion of processing;

2. After-sales system information processing and registration

3. Supervision, management and assessment of national after-sales outlets;

4. Promotion of the company's recent main work;

5. Cooperate with other departments to improve service quality;

Requirements:

1. College degree or above, major is not limited, major in e-commerce, customer service and management is preferred;

2. Proactive work, strong sense of responsibility, practical and steady;

3. Strong learning ability, good communication skills, and certain logical thinking and analytical skills;

4. Skillful use of office software and daily office equipment;

5. Be able to work independently and have a sense of teamwork;

6. Work experience is preferred, and fresh graduates are also acceptable;

What is the responsibility of the after-sales office? six

Job responsibilities:

1. Learn and agree with the service concept of Lexus according to the brand requirements.

2. Be responsible for the entry, maintenance and summary statistics of the order information system.

3. Responsible for the management and execution of new car orders.

4. Be responsible for the execution of orders and coordinate the achievement of related matters.

Requirements:

1, major in statistics or computer science or above.

2. Have relevant working experience as an after-sales office and planner in a high-end brand 4S shop.

3, careful, sensitive to numbers.

4. Strong computer operation skills and skilled use of office software.

What is the responsibility of the after-sales office? seven

Responsibilities:

1. By analyzing the comprehensive financial needs of high-end private customers, help customers make asset allocation plans and provide customers with high-end financial products. Account managers serve high-end life insurance customers;

2. Contact and screen effective customers through various channels;

3. By participating in various trainings of the company, improve your financial planning ability and basic speaking ability, and gradually move towards management. The training and promotion mechanism is completely open and transparent, and the company does not charge any training fees, which is a kind of feedback to employees;

4. Provide professional financial consultation and service to customers through continuous follow-up and service;

5. Assist in analyzing the insurance and financial status of customers;

6. Responsible for coaching sales, training and new management;

Requirements:

Basic conditions:

1, 22-40 years old, male or female, college degree or above, professional knowledge in finance, fund qualification certificate or financial planner certificate is preferred;

2, cheerful and confident, with good expression and communication skills, standard Mandarin;

3. Working experience in finance, insurance and management is preferred.

What is the responsibility of the after-sales office?

Responsibilities:

1, responsible for the daily material procurement of after-sales service department and operation department.

2, product technology improvement docking, feedback, sorting and other matters

3. After-sales service department's services such as vehicle returning to factory for maintenance and vehicle return.

4. Dock with the service station and sell spare parts.

5. Complete other tasks assigned by superiors.

job requirement

1, college degree or above, male or female.

2. Have a strong sense of service and communication skills, and strong coordination and organization skills.

4, can adapt to business trips

5. Knowledge of trailer is preferred.

What is the responsibility of the after-sales office? nine

Responsibilities:

1. Organize data files as required, answer phone calls and order quotations, transfer customer orders to the production department and assist in delivery.

2. Call back regularly to learn about customers and market demand and report customers' feedback.

3, responsible for answering customer questions.

4. Assist sales manager and sales staff to summarize sales data; Timely provide all kinds of documents and samples needed by the market, and establish effective customer information files.

Requirements:

1, technical secondary school degree or above, outgoing personality, strong language communication skills, strong execution, and a sense of responsibility to obey management.

2. Working experience in sales office is preferred.

3. Skilled in using all kinds of office software.

4. Have basic Mandarin skills.

What is the responsibility of the after-sales office? 10

Responsibilities:

1, after-sales service: do a good job in after-sales of products within the company's warranty;

2. Summary and analysis of after-sales problems: record and summarize after-sales problems and analyze them;

3. After-sales customer personnel data entry system;

4. Registration and management of after-sales inventory in and out of the warehouse, with clear identification, so that the accounts are consistent with the facts;

5. Call back the customer;

6. Handling of other matters.

Job requirements:

1, proficient in computer operation

2. Careful, honest, steady, decisive, fair and flexible;

3. Independent communication and coordination skills, affinity and social skills;

4, good at communication, strong processing ability.

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