How do beauty salons manage customer files?

(3) For the old customers who have filed files, when they go to the beauty salon for nursing again, the customer data keeper should call out the customer's file card in time. The beautician fills in the contents of this service, compares the progress after the last skin care, makes this care plan and suggestion, and returns the card to the keeper after filling it out. (4) Beauty salons should pay attention to the following points when establishing customer information for customers: ① Accurately record the basic information of customers, including name, address, telephone number, preferences, consumption date, amount, etc., and provide personalized services while providing technical services. ② Record the customer's skin type and facial condition in detail. ③ Carefully record every care plan, the progress after class and the products purchased, so as to determine the next care plan, and regularly remind customers to come for further care and supplement cosmetics. (5) Analyze the customer's opinion questionnaire and complaint form, and keep them in different categories, so as to provide a basis for beauty salons to improve their business strategies. (6) According to the customer data, it is helpful to increase the business of beauty salons to make regular customer analysis and statistics, make reports and give them to the supervisor, and choose favorable opportunities to promote the target customers. (7) The data manager shall properly keep the customer data and other data, and shall not lose them. (8) When filling in the customer file, you should respect the customer's wishes and avoid mandatory recording. (9) Keep secrets for customers, such as customer's age, address or beauty items, consumption amount, etc. Don't let people read at will.